Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

4406 Bay Rd, Saginaw, MI, 48603, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
4.03,062 reviews
Select a rating
Adena Carr's profile image
Adena Carr 
recommend  Recommended
5 years ago

Picked up my order and it was easy and quick. Employees were very safe and cautious due to the coronavirus outbreak. Employees were still kind. Great experience 

Lisa Salgat's profile image
Lisa Salgat 
5 years ago

ZERO customer service in stereo sales 

Tim Ostrom's profile image
Tim Ostrom 
5 years ago

Worst customer service I have ever recieved. 

Saginaw Guy's profile image
Saginaw Guy 
5 years ago

NO 🌟bought a 65 inch TV with insurance on Black Friday it just so happens the TV got damaged and went back into your store to see what could be done instead of sending my TV out to be fixed they wanted to charge me an additional $100 for a replacement TV and I think that is totally unfair because I did purchase insurance on the TV I think that I was taken advantage of I am on disability and I have a fixed income and do not have money to be just throwing away so I feel like Best Buy really drop the ball on customer service a... read more

Brad Kohlhoff's profile image
Brad Kohlhoff 
5 years ago

worst ever went there for a phone the couldn't activate it and deleted all my info on my old phone never going there again 

Bill Esch's profile image
Bill Esch 
5 years ago

seems like when you go in just to look around, there's 20 people ask you if they can help you find something, when you actually go in looking for something, everyone's huddled together talking to one or two customers 

Haleigh McCracken's profile image
Haleigh McCracken 
recommend  Recommended
5 years ago

Team members are always nice and willing to help me. I usually find what I’m looking for, and if I can’t find it then they always order it for me. Great customer service. I have never ran into an issue with this store and highly recommend! 

Jason Matthew's profile image
Jason Matthew 
recommend  Recommended
5 years ago

Came in to the store today to purchase a video doorbell and camera security system. Sheldon helped us through the whole process and I can’t stress enough how knowledgeable and helpful he was! Kudos to him! 

Brittany Walls's profile image
Brittany Walls 
recommend  Recommended
6 years ago

Jeff Thiel was awesome! Went in looking for a laptop. He helped me to make an informed decision about the best machine for my investment. He was knowledgeable, patient, and honest. He was NOT a pushy salesperson. Definitely would shop with him again. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,062 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com