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309 S College Rd, Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hire employees who are there to help the customer, not have their face buried in their phone and ignoring the customer
Never buy things here. The managers should be fired. They are a complete joke. You will never find an employee here that can help you with anything. If you are lucky they might refer you to a website. But they could not even get it together enough to sell me a blu-ray. I definitely would not buy anything really expensive here. Just look at these reviews. This page has a 2.5!!!! That is extremely bad.
Mary in electronics is incredible! I was overwhelmed after a tough day and she was able to help me order exactly what I needed in minutes. very grateful for her A+ service and attention.
Very smooth online ordering and delivery for new washer/dryer. Thank you for having Sunday delivery, made the process a lot easier.
We spent over $2,000 to buy 2 new laptops and asked for Windows assistance via Geek Squad over the phone and the level 1 tech didn't know what to do and took 2-3 minutes to research the problem. When she came back we were told we would have to pay for level 2 support or bring both machines back to the store. It turns out this issue is on every Dell laptop and others they sell and the fix was hidden but simple. So, don't expect any support from Best Buy without a charge. Even in the initial setup. These machines are only a we... read more
Great customer service! Highly recommended!
Why in the world do you have to make an appointment to drop something off to geek squad? That is stupid
Best Buy has a 4.1 star rating with 4,334 reviews.
Best Buy is open now. It will close at 6:00 p.m.
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