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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

701 Hebron Rd, Heath, OH, 43056, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,594 reviews
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Aaron E. Murphy's profile image
Aaron E. Murphy 
8 years ago

Completely absurd!!! We call... told "yes, the samsung guy is in the store tonight" we drive an hour and walk in to alot of employees standing around... not one employee can help us and no samsung guy. I was very clear as to what I needed on the phone... very clear! Your costomer service however was not so. As in completely wrong!! Then we find out as the mutual excuse of the staff that all calls are rerouted to a call center and they dont actually have any idea what each store actually has to offer.. now we get here and the... read more

David Barnett's profile image
David Barnett 
8 years ago

Excellent experience with knowledge staff. Look forward to repeat business 

Jay Michael's profile image
Jay Michael 
8 years ago
Danielle Conn Miskell's profile image
Danielle Conn Miskell 
8 years ago

For such a large retailer they do not understand what remarkable customer service it or service at all. Do not waste your time or money with them. We have been loyal buyers for over 10 years and yet it means nothing. We currently have an order that they can't seem to deliver & their management team hasn't bothered to call us back as they promised. Now they have my money and I have no product. Pretty sure that is a form of stealing Best Buy. Shame on you. I bet your CEO Hubert Joly would love to know this is how he is running... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 1,594 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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