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Best Buy

4.0

About this business

Location details

6919 O St, Lincoln, NE, 68510, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.04,201 reviews
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Sandra Brooks-Woods's profile image
Sandra Brooks-Woods 
7 years ago
Jordec Shannon Cramer's profile image
Jordec Shannon Cramer 
7 years ago

Music section to small seems unorganized. Always have to track down someone for help. Horrible phone system "sku#" just give me the talk to a employee. Plus it's not a convenient drive maybe should've been closer to interstate exit. Also what is this open at 9 am just go 24/7. 

Wendy Daily's profile image
Wendy Daily 
7 years ago

Was fast on install, BUT when guy was showing me how to run it realized guy inside sold me a radio not CD player, they guy was quick to help me get the right thing and quickly reinstalled the CD player, said I'd get a good deal. Look at receipt and only got 2.15 back urgh what a deal. Then on way home realized I had NO lights on my dash. Urgh 

Sandy Krieger's profile image
Sandy Krieger 
7 years ago

Seriously worst experience I have ever had here today. Your customer service is ridiculous. About to lose a customer 

Shelley Uttecht Ritter's profile image
Shelley Uttecht Ritter 
7 years ago

Great service. Husband wanted a stereo for a work car just purchased. We were asked if we needed help right away. The staff person identified what we needed, we chose a stereo, he wrote up a proposal, ordered needed items & set up installation. Installers were professional and expedient. Great warranty at no extra cost. Would definitely do business again. 

Dinesh Nair's profile image
Dinesh Nair 
8 years ago

Their customer service leaves a lot to be desired. Wanted a phone which would be compatible with the carriers in my country and their attityde was like.."Who cares??". 

Shayna Janssen's profile image
Shayna Janssen 
8 years ago

Terrible customer service on more than one occasion. 

Geremy Gortemaker's profile image
Geremy Gortemaker 
8 years ago

Whether it's making you wait 45 minutes even though you've got an appointment, just to tell you they never even had the product you wanted in the first place, or their employees refuse to price match because "target says they're out of stock" even after you've called AND visited Target in person to verify that they have plenty of that product, you can really count on this location to waste your time, try to screw you, and eventually give you no solutions. They outdo themselves every time I visit, in the worst way possible. 

Alaina Wilson's profile image
Alaina Wilson 
8 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 4,201 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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