Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.0

About this business

Location details

6919 O St, Lincoln, NE, 68510, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.04,201 reviews
Select a rating
Jenny Seamans's profile image
Jenny Seamans 
6 years ago
Robert Kempf's profile image
Robert Kempf 
7 years ago

Bought a laptop on best buy ebay store, they cancelled my order for no reason and then said they could not find even know i gave them pay pal transaction id and item number, something funny is goimg on 

Julie Bratt's profile image
Julie Bratt 
7 years ago

Took less than allotted amount of time to install remote start in my car. Those guys were so friendly, outgoing, and down to earth. Spent time waiting for car by wandering (& wishing) in the store & watching customer/staff interactions. The fast, friendly staff are right there within moments to ask if you need assistance. Never disappointed with this store! 

Christi M. Roth's profile image
Christi M. Roth 
7 years ago
Zach Higginson's profile image
Zach Higginson 
7 years ago

Pretty bad customer service all around. If you can drive over an hour after making the order and they still haven’t pulled the item off the shelf after charging you, they’re doing it wrong. 

Han Nguyen's profile image
Han Nguyen 
7 years ago
Toni Spangler's profile image
Toni Spangler 
7 years ago

I was asked by three customer service reps if I need help.... Twenty minutes of watching all three assist other people..... This store doesn't deserve a single star! 

Jeff Spickelmier's profile image
Jeff Spickelmier 
7 years ago

Had nothing but rude people that were to good to help us out or try to resolve the problem. The staff in the computer section were to occupied with talking with each other to help us out or the four other people there that were waiting for helpWe were in the store for an hour trying to get an order resolved. I will NEVER go back there. I will drive an hour to Omaha before I go back there. Worst store I have ever been in in my life 

Brandi Ludwig's profile image
Brandi Ludwig 
7 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 4,201 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com