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Best Buy

3.9

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

19110 East 39th St S, Independence, MO, 64057, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.93,538 reviews
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Bill Griffith's profile image
Bill Griffith 
8 years ago
Nancy Piedimonte Bond's profile image
Nancy Piedimonte Bond 
8 years ago

The worst customer service on the phone and in person. How is it that you can place an order online December 6 and it never arrived and Best Buy does nothing to fix the problem. No refund ($200) and no replacement. Now need to go rebuy the gift! ��� 

Dan Mullikin's profile image
Dan Mullikin 
8 years ago
Ty Johnston's profile image
Ty Johnston 
8 years ago

The worst customer service on the phone ever ... told the girl the phone system sucked was on phone forever she said in a snotty voice "I'm aware" then wouldn't let me talk w car radio salesman because they sold me the wrong kit to install and wire it ... then put me on hold for 12 min I finally Hung up and called back 3x more and could never get thru at all ... so I will be visiting the store asap amd we will talk but until then since there phone system is so Terrible here's ur review you deserve !!! Worst experience ever ! 

Steve Slinger's profile image
Steve Slinger 
8 years ago
Scott Kovanda's profile image
Scott Kovanda 
8 years ago

Stood in line for the Nintendo Classic. The staff there handle it extremely well. They were very organized, helpful, and polite. I will ve back to buy my electronics from this store. Thank you. 

Brandon Wayne Estle's profile image
Brandon Wayne Estle 
8 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 3,538 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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