Best Buy's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.1

About this business

Location details

26 Plaza Dr, Fairview Heights, IL, 62208, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.13,034 reviews
Select a rating
Britney Hoering's profile image
Britney Hoering 
7 years ago
Michelle Marie Jens's profile image
Michelle Marie Jens 
8 years ago

Good selection of products, customer service is severely lacking. Employees were walking around and joking with each other, but no one acknowledged me standing in the cell Phone section; I awkwardly stood up at the counter until I was acknowledged. ALSO, PLEASE READ WHAT IS ON THE SCREEN BEFORE YOU ACCEPT OR SIGN. In the middle of the questions you have to answer for a phone purchase, it asked if I wanted to sign up For a Best Buy credit card; I mentioned it and said that was a shady way to do business, the associate laughed... read more

Meagan Odom's profile image
Meagan Odom 
recommend  Recommended
8 years ago

best buy in fairview heights is the best! 

Demetrius Hampton's profile image
Demetrius Hampton 
8 years ago

Back to Amazon I go!! 

Scott Underwood's profile image
Scott Underwood 
8 years ago

Outstanding customer service and prompt attention. Would recommend Best Buy to all of my family and friends. 

Kelly Dean Cameron's profile image
Kelly Dean Cameron 
8 years ago

Looked at cell phones for 30 minutes, not once did a single employee even acknowledge my presence in the store let alone ask if I needed assistance. The sad thing is this place has the better deal, but I'd happily spend more of my money at your competitor because at least they provide customer service. 

Bara Hair Braiding's profile image
Bara Hair Braiding 
8 years ago

Rude and very disrespectful Costumer service I’ll give them - 0 

Dustin A. Bush's profile image
Dustin A. Bush 
8 years ago

Great Employees and polite customer service. Great resource for tech! 

Skylar Rustic's profile image
Skylar Rustic 
8 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 3,034 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com