Beach Ford Inc

Sarina F. 

on Yellow Pages

11 years ago

The only reason I am giving one star is because it wont let me submit comment with out at least one. This service department should recieve no stars and all other Ford Dealers should be ashamed to be associated with Beach Ford. I brought in my 2012 Ford Focus, I bought it used and KNOWING it had a branded title. My car wouldnt go into reverse and the transmission kept saying failure. I first tried other transmission places because I do NOT have a warranty and I knew dealers are usually more expensive. So approximately 1 1/2 ... read more

Patrick C. 

on Yellow Pages

11 years ago

The sales personnel is the reason i buy my cars/trucks at Beach Ford and the Service that i have recieved in the past 10 years of owning a Ford has been awesome. Thanks to Tom Best for the service to all my vehicles 

kenny.williams.374549 

on Yellow Pages

12 years ago

DO NOT take your vehicle to BEACH FORD's service department!! They will steal your parts and tell you that it happened to just break while in their care. Brought in my 2009 Ford Explorer for them to fix a couple of frayed wires....which they fixed. When I picked up my vehicle, turned the ignition, I immediately heard a very loud screeching noise, which the service people heard too. So they kept my car overnight and then told me that the A/C compressor went bad. There wasn't a peep out of my car before this. A/C Compressor do... read more

kristyal 

on Yellow Pages

13 years ago

Bad company bad service they will steel ur money ,people save ur money I couldn't save main cause they stole it ,once ur money in there pocket I mean mr scott pocket no way to get it back be careful . 

dutchessb 

on Yellow Pages

13 years ago

The sales department is excellent. Very polite, made sure we were happy, even called a few days later to make sure we were still happy with the new car. I got everything I wanted and alot more, which was a miracle since we have credit issues and every dealership around pretty much laughed us out the doors. They gave me almost a thousand more dollars for my trade than anyone else had offered. I would definetly reccomend this dealership for anyone looking for a new car. 

vonart05 

on Yellow Pages

16 years ago

The service department has the worst face-to-face customer service I think I have ever experienced. The receptionists are not friendly or helpful. I had a toddler, an infant in a carrier, and two bags and I was trying to get to the lounge to wait. The receptionist, along with the serviceman they literally looked me in my face and didn't offer to help. Neither person offered to open the door, which was two steps away from their desk. I had walk by their desk to get to the lounge. Thankfully another customer had enough decency... read more

kimbo1 

on Yellow Pages

17 years ago

I bought my ford edge there a year ago and it has been a nightmare. they never seem to be organized and have dropped the ball at least 6 times. the vista roof had to be replaced and no one seemed to know what to do and how to fix it properly. i had to use 3 rentals for about a 4 week period. everyone was rude and uncaring. i would rather go to another dealership even if i have to go out of town. if i could go back i wouldn't have even bought my car there.