This profile has been claimed by the business owner or representative.
Baylor Scott & White Medical Center - McKinney
- Hospitals
- McKinney, TX
About this business
Location details
at, 5252 W University Dr, Lake Forest Drive Highway 380, Lake Forest Dr, McKinney, TX, 75071, United States
Get directions
The cardiac icu team was exceptional. the stc 4th floor needs improving. after my mother nearly died, spent a week in icu, received a pace maker she was stable enough and sent to the 4th floor. 6am a nurse goes to flush the feeding tube and pushes the syringe so fast water cane out of my mothers nose and mouth soaking the bed. my mother said she was terrified and felt like she was drowning. the nurse removed the feeding tube. speech pathologist was scheduled for 130pm for a swallow test. they never showed up, didn’t answer t... read more
Business response:
Hi Kyle, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further.
Beware of this hospital. Their billing department is horrible. They will refuse to send documents to your insurance company that they have and the company requires and tell you it’s your responsibility. They will refuse to contact the insurance company to see if the insurance company is processing the claim after you have done their job for them. They will send bills that they gave not sent to you or notified you of to collections. I have spent hours over months dealing with their billing department and management service n ... read more
Business response:
Hi Jesse, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further.
Beware of this hospital. Their billing department is horrible. They will refuse to send documents to your insurance company that they have and the company requires and tell you it’s your responsibility. They will refuse to contact the insurance company to see if the insurance company is processing the claim after you have done their job for them. They will send bills that they gave not sent to you or notified you of to collections. I have spent hours over months dealing with their billing department and management service n ... read more
Though they may have their good moments I have not had good experiences with them. From billing issues to incorrect medical records to malpractice, they no longer will be getting my family as patients if I can help it and no clinics nor hospitals associated with them either. I refuse to allow them as a whole to cause so much stress to others especially when they jobs are to benefit those in need.
Business response:
Hi Micaela, patient experience is important to us and we would like to learn more. If you could share your information with us via https://bit.ly/ContactUsBSWH, then we can have a representative look into your concerns.
Though they may have their good moments I have not had good experiences with them. From billing issues to incorrect medical records to malpractice, they no longer will be getting my family as patients if I can help it and no clinics nor hospitals associated with them either. I refuse to allow them as a whole to cause so much stress to others especially when they jobs are to benefit those in need.
Business response:
Hi Micaela, patient experience is important to us and we would like to learn more. If you could share your information with us via https://bit.ly/ContactUsBSWH, then we can have a representative look into your concerns.
You people are very dishonest and uncaring when it comes to protecting ER patients’ property. That should be a given. Boo to you .
Business response:
We take the feedback of our patients seriously and would like the chance to learn more about these concerns, Sandra. If you're interested in speaking with a hospital representative, please submit your information to us here, https://bit.ly/ContactUsBSWH.
You people are very dishonest and uncaring when it comes to protecting ER patients’ property. That should be a given. Boo to you .
Business response:
We take the feedback of our patients seriously and would like the chance to learn more about these concerns, Sandra. If you're interested in speaking with a hospital representative, please submit your information to us here, https://bit.ly/ContactUsBSWH.
You people are very dishonest and uncaring when it comes to protecting ER patients’ property. That should be a given. Boo to you .
Business response:
We take the feedback of our patients seriously and would like the chance to learn more about these concerns, Sandra. If you're interested in speaking with a hospital representative, please submit your information to us here, https://bit.ly/ContactUsBSWH.
Frequently asked questions about Baylor Scott & White Medical Center - McKinney
How is Baylor Scott & White Medical Center - McKinney rated?
Baylor Scott & White Medical Center - McKinney has a 3.6 star rating with 1,508 reviews.
When is Baylor Scott & White Medical Center - McKinney open?
Baylor Scott & White Medical Center - McKinney is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com