Baylor Scott & White Hospital's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Baylor Scott & White Hospital

3.9

About this business

Location details

5252 W University Dr, Ste 2500, McKinney, TX, 75071, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,425 reviews
Select a rating
Domenica Irula's profile image
Domenica Irula 
5 years ago

I delivered my twins here on June 30th 2020 via scheduled c section. I had a risk pregnancy and a lot of worries going into delivery. My twins were IUGR and one had a heart defect. I delivered at 37 weeks. First time mom. Honestly it was a horrible experience. We get there and are placed in triaged. They implemented a new charting system called Epic so there was another nurse there training the nurse on the system. The focus was more on the new system then myself the...Continue Reading 

Business response:

We take the feedback of our patients seriously and would like the chance to learn more about these concerns, Domenica. If you're interested in speaking with a hospital representative, please submit your information to us here, https://bit.ly/ContactUsBSWH. 

Justin Moore's profile image
Justin Moore 
5 years ago

Physicians (not facility) don't accept payments, require full amounts up front. Grossly unethical. Misbilled us, misclaimed with insurance, sent us to collections despite overbilling. ... Most corrupt medical situation I've encountered. 

Business response:

We take the feedback of our patients and their family members seriously and would like the chance to learn more about these concerns, Justin. If you're interested in speaking with a hospital representative, please submit your information to us here, https://bit.ly/ContactUsBSWH. 

Justin Moore's profile image
Justin Moore 
5 years ago

Physicians (not facility) don't accept payments, require full amounts up front. Grossly unethical. Misbilled us, misclaimed with insurance, sent us to collections despite overbilling. ... Most corrupt medical situation I've encountered. 

Business response:

We take the feedback of our patients and their family members seriously and would like the chance to learn more about these concerns, Justin. If you're interested in speaking with a hospital representative, please submit your information to us here, https://bit.ly/ContactUsBSWH. 

Justin Moore's profile image
Justin Moore 
5 years ago

Physicians (not facility) don't accept payments, require full amounts up front. Grossly unethical. Misbilled us, misclaimed with insurance, sent us to collections despite overbilling. ... Most corrupt medical situation I've encountered. 

Business response:

We take the feedback of our patients and their family members seriously and would like the chance to learn more about these concerns, Justin. If you're interested in speaking with a hospital representative, please submit your information to us here, https://bit.ly/ContactUsBSWH. 

Linda Sonier's profile image
Linda Sonier 
5 years ago

My friend Turner Staples is currently a patient in your hospital. See his statement here: I am so ANGRY! No food of any kind was given to me until 3:40pm. And then only clear liquids. 7 of ‘nurse calls’ were totally ignored. The only way I could get any response was to do something that caused a very loud alarm to sound. Hospital management is going to hear from me in a formal letter and on fb. Please share. Hospital is Baylor Scott & White in Temple. 

Business response:

We take the feedback of our patients and their family members seriously and would like the chance to learn more about these concerns, Linda. If you're interested in speaking with a hospital representative, please submit your information to us here, https://bit.ly/ContactUsBSWH. 

Kat Antonelli's profile image
Kat Antonelli 
recommend  Recommended
5 years ago

Is anyone else having problems getting through on the phone? I've been trying to call since 9am and can't get through.. 

Randy Smith's profile image
Randy Smith 
recommend  Recommended
5 years ago

I am still in the healing process following repair of my broken right clavicle. But let me say this, if I was looking for something bad to say about Orthopedic Associates if Dallas, I couldn’t find anything. You expect your doctor to be top notch, always showing up with his or her A-game, but when you encounter six, seven, and more people in support roles that operate passionately and flawlessly, that is so very rare. I’m a 64-year-old male who took a very bad fall jogging two weeks ago, a little over a week later I’ve had m... read more

Penelope Wilkinson's profile image
Penelope Wilkinson 
recommend  Recommended
5 years ago

Gary Fazio is The best! Would not even consider anyone else. 

Janna Zepp's profile image
Janna Zepp 
recommend  Recommended
5 years ago

The day and night shift nursing staff and phlebotomists deserve purple hearts for dealing with me as a cranky, sleep deprived and in pain post-op patient. I’m grouchy, tired, and in pain, and my husband was barred from being with me by a Temple Police Officer, but the post-op care team guided me through it with the grace he completely lacked. The TPD officer at the front entrance was not a comforting or professional presence. Patents and their families deserved better than that condescending, callous approach to hospital pro... read more

Business response:

Thank you for taking the time to share your review, Janna. Your experience is very important to us and your feedback is greatly appreciated. If you are interested in speaking with a hospital representative about your concerns, please share your information with us here, https://bit.ly/ContactUsBSWH. 

Frequently asked questions about Baylor Scott & White Hospital

How is Baylor Scott & White Hospital rated?

Baylor Scott & White Hospital has a 3.9 star rating with 1,425 reviews. 

When is Baylor Scott & White Hospital open?

Baylor Scott & White Hospital is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com