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Baylor Medical Center at Frisco

4.7

About this business

Location details

5601 Warren Pkwy, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.72,536 reviews
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Greg Degen's profile image
Greg Degen 
4 years ago

I've been to er here several times in the past and service was good. Today was the worst of any emergency room visit in my life. Nobody even gave names except dr. Froze for hours as no blanket. Nobody checked in on me except for blood draws and the dr himself. Took hours to get a urinal and more hours to get it emptied to use again. Wasn't even given a call button. Was given several large potassium pills and other meds with a third a cup of water and told to ask for more water if needed, Nobody came back by so was between 1/... read more

Business response:

We are sorry to hear about your experience but appreciate you voicing your concern, Greg. We will look into this situation further and address the issues you raise to avoid the situation in the future. 

Jessica Gomez's profile image
Jessica Gomez 
4 years ago

Is Kaiser Permanente following a policy of not performing resuscitation on Covid patients? We have a friend of the family in her early 30s in an induced come due to Covid complications. Family was told by docs that they will not resuscitate Covid pts. Is this policy widely known? Are patients families being given the opportunity to revoke this policy for their loved ones? What is the person does not have a DNR. Our friend is early 30s seems like a worthwhile candidate for doctors to take extraordinary measures. She’s not jus... read more

Joann Bruton Tarkington's profile image
Joann Bruton Tarkington 
recommend  Recommended
4 years ago

This is a great place for therapy. The staff is very professional and thorough. I highly recommend Aquatic Care 

Debbie Slaten's profile image
Debbie Slaten 
4 years ago

how dare you treat your patients so bad throwing my cousin to the curb literally after being there in ICU 4 days as he was crying and begging for help while he was in so much pain. inhumane you are kaiser!! 

Brenda Mooneyham-Smith's profile image
Brenda Mooneyham-Smith 
4 years ago

Been in ER since 6:30 pm. It is now 11 pm. Have done nothing to help or diagnose my mother. Nurse came in I told her we were not leaving hospital until I knew what was wrong with he (3rd visit in 2 months they keep sending her home) I told her if it took 6 months we were not leaving. She said take it up with attending. I said I would not let her leave if I had to call Fox or ABC. She walked out saying I was threatening her! No one has been back so now they are ignoring her. If something happens to her because of this snot fa... read more

Ann Pharr's profile image
Ann Pharr 
recommend  Recommended
4 years ago

I have found the doctors at Savages to be professional and extremely proficient at their job. My case is especially tedious and requires specific knowledge of the eye to offer the appropriate care. They are more than adequate to provide that care. I highly recommend this Eye Center. 

Business response:

Thank you so much for your recommendation, Ann! We're so pleased you are happy with your eye care, and thank you for the kind comments! 

Larry Neff's profile image
Larry Neff 
4 years ago

S L O W repetitive prehistoric procedures make the place an exhausting tedious place to have to go go treatment. Spend hours before being able to get anything done even though the exact same things were done a week previously 🤔 

Business response:

Your feedback matters to us, Larry. Will you send us a direct message including your contact information and more details about your visit? We’d like to speak with you about your concerns. 

Felicia Meade's profile image
Felicia Meade 
4 years ago

Take your loved one of yourself to another hospital if possible, the negligence this place showed just blew my mind. 

Penny McElroy's profile image
Penny McElroy 
recommend  Recommended
4 years ago

I’m glad I didn’t read the reviews beforehand. I am well aware of the complaints and issues with the Ballad system. But I went to the ER with cardiac pain 2 days ago, and the care I was given was stellar. The nurses were compassionate (I was terrified), the facility was well stocked and clean, the hospitalist and cardiologist were both personable and seemed engaged in my care. I didn’t have to wait hours on end for tests to be done, and med orders were timely. They admitted me to a room and the floor nurses were great, even ... read more

Frequently asked questions about Baylor Medical Center at Frisco

How is Baylor Medical Center at Frisco rated?

Baylor Medical Center at Frisco has a 4.7 star rating with 2,536 reviews. 

When is Baylor Medical Center at Frisco open?

Baylor Medical Center at Frisco is closed now. It will open at 9:00 a.m. 

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