Bay Pines VA Healthcare System's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Bay Pines VA Healthcare System

3.6

About this business

Location details

10000 Bay Pines Blvd, 000 Bay Pines Blvd, Bay Pines, FL, 33744, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.6927 reviews
Select a rating
CJ Hooker's profile image
CJ Hooker 
8 years ago

The atmosphere at the Bay Pines VA Healthcare Center is toxic. Most of the upper management officials do not care about the well being of veterans. The VA Police Department is a Gestapo run organization, run by an incompetent Police Chief, who was just caught Sleeping on duty, for which there is a photograph of him making the rounds on the internet. This same individual is directly responsible for the VA having to pay out 1.3 Million Dollars in settlements to 11 VA Police Officers who worked for him. He still employs the Ass... read more

Shovan K Ambush's profile image
Shovan K Ambush 
8 years ago

I have been waiting for a C&P exam since January. No one has touched my claim since then and I'm on a hardship claim. My claim had been open since July. I've been trying to find a way to get to be seen by an outside provider but I have not been given any number or a way to get on the schedule so I can use the choice program. I have tried to use IRIS and haven't had a response and I sent a message last month, for the same exact situation. My other exams were done quickly there couldn't have been that much of a backlog between... read more

Barb Malloy's profile image
Barb Malloy 
8 years ago

My husband was in the latter stages of dementia. I was struggling to help him. The VA helped me get him into a VA nursing home. They gave him excellent care. He passed away in February. My thanks go out to the VA and the nursing home nurses who cared for him. 

Christopher A. Taylor's profile image
Christopher A. Taylor 
8 years ago

I have been trying to cancel an appointment for the eye clinic that I never made for TWO days!! I also wanted to make an appointment with my doctor because of abdominal pain. The automated system is my only choice. It leads you in circles and either hangs up on you or starts completely over. The system as a whole is SO broken. 

Katherine Kay Jenson Cleary's profile image
Katherine Kay Jenson Cleary 
8 years ago

Went with a veteran to provide support for him. He had 5 appointments, all in a row. The staff at each checking was helpful and respectful. Results for each test were available with the Doctor at the final appointment of the day. I was actually surprised at how organized, professional, kind, and supportive the staff at Bay Pines is. Thank you 

Alan Adler's profile image
Alan Adler 
8 years ago

Hi All, Wanted to give Thanks to ALL the Great People at The Veteran Administation Bay Pines Hospital, in St, Petersburg, FL. Checked into Emergency Room at 5:00pm Friday Feb. 5th and looked and felt very bad. Overwhelming pain. The VAs around the clock care was incredible. After attaining all vital data and blood work, I was sent to X-Ray which showed nothing. An Upper Gi was passed over out of concern for further bleeding so I had a complete MRI. Then at 1 am Sat. was taken into a surgical room where a team performed a Vas... read more

Timothy Jones's profile image
Timothy Jones 
8 years ago

I do want to give kudos to the staff and volunteers at the VA clinic. I don't believe I have ever received better care or experienced more caring staff than I have to date through the Bay Pines VA system. 

Anna Lisa Sanabria's profile image
Anna Lisa Sanabria 
8 years ago

The office of release of information at Bay Pines are the worst customer service representatives I have ever dealt with... twice I have called to inquire about a request and after 40 minutrs of beibg on hold two different ladies have been rude, loud and use the excuse that they ate 6-8 months behind processing requests. First is not the veteran's fault they are overworked, overwhelmed or understaffed... one of the ladies has a heavy oriental accent the other one named Mae. Veterans that are not in the area only means of comm... read more

Ruby Tirado's profile image
Ruby Tirado 
8 years ago

We waited for an hour, so finally we approached the desk, they cannot locate the patient's chart. So finally we were told to wait until the nurse calls us. There was this patient who was waiting for almost 3 hours he approached the desk and he was told they called his name. The problem was the way the names are called no one can hear them. If no one responded then the clerk moves on to the next one. I can't help but say something to the person behind the desk that they should a microphone for people that have hearing problem... read more

Frequently asked questions about Bay Pines VA Healthcare System

How is Bay Pines VA Healthcare System rated?

Bay Pines VA Healthcare System has a 3.6 star rating with 927 reviews. 

When is Bay Pines VA Healthcare System open?

Bay Pines VA Healthcare System is open now. It will close at 11:59 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com