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Bassett Furniture
- Furniture Stores
- San Marcos, CA
About this business
Location details
180 Knoll Rd, San Marcos, CA, 92069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
This is the second purchase from the store and we are very happy with our new couch. It was an easy and pleasurable experience working with our salesperson.
This is the second purchase from the store and we are very happy with our new couch. It was an easy and pleasurable experience working with our salesperson.
Everyone at the San Marcos store was helpful and kept me informed of the status of my order. Also the delivery was well worth the extra as they driver did a great job in setting up the Bedroom furniture.
Great customer service, product delivered in perfect condition
The salesperson was professional and came out to my house to help with selecting pieces. I am very happy with the style and quality of the table and chairs that I purchased. I was a little disappointed about the color of the table top (which I expressed concern about before the final decision) and never received follow up about options to change it. I will shop at Bassett again.
I have had some complications with my order due to delivery time. The team has been working hard to assist me during the time that my order is delayed. Kim has been great and has been very professional to work with.
As far as the showroom and staff I am highly satisfied with my shopping experience. I also very satisfied with the delivery team. I was not, however, happy with the person sent to look at some damage to my table.
I haven't been pleased with the custom upholstery that was purchased for my couch and two chairs. The Bassett store is currently in the process of re mediating the problem. Hopefully, the matter will be taken care of soon. The wood pieces we ordered are very nice, and delivery of all items was very smooth and efficient.
We had a wonderful experience at Bassett! Our salesman, Herb Kauer was very knowledgeable but not pushy. The delivery team was professional and timely. We are very pleased with our purchase and plan to return to Bassett in the future.
Frequently asked questions about Bassett Furniture
How is Bassett Furniture rated?
Bassett Furniture has a 4.8 star rating with 597 reviews.
When is Bassett Furniture open?
Bassett Furniture is closed now. It will open tomorrow at 10:00 a.m.
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