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Bass Pro Shops
- Sporting Goods
- Bolingbrook, IL
About this business
Bass Pro isn't just fishing. It is the world's leading supplier of outdoor products offers the area's largest selection of quality gear for fishing, hunting, camping, nature gifts, outdoor cooking, boating, marine and much more. Check our website for special store events.
Location details
709 N Janes Ave, Bolingbrook, IL, 60440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
We purchased an account with Bluegreen in 2018 and haven't been able to use this timeshare at ALL! We spoke with Kimberly Gordon at the Wilderness Club at Big Cedar and we would not recommend Bluegreen to anyone after figuring out that a lot of what this salesperson told us was false. They started off the presentation we went to with a former news anchor that stated numerous times that people trusted her with providing pertinent information every night. They discussed the rising cost of vacations and how buying into this wou... read more
Business response:
Dear Ms. ******* Thank you for taking the time to share your review! We apologize to hear of your experience with your sales presentation, and that you have not been able to utilize your ownership. We would like to speak with you in more detail regarding these and the other issues you referenced. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forwa... read more
During our 9 years of ownership, we've come to the realization that our purchases with Bluegreen have been nothing more than a financial burden rather than the "investment" that we were promised. Every year we would attend an owner's update meeting and we were led to believe that the additional investments to Bluegreen would pay for itself in the long run and save us thousands of dollars while we have the ability to take a vacation anywhere we would like to go! We've been chasing a trail of their lies for years and have foun... read more
Business response:
Dear Ms. ********* Thank you for taking the time to share your review! We are very sorry to hear of your disappointment with your investment in Bluegreen and for any misunderstandings that have prevented you from using your ownership as you expected. So that we can assist you with these issues, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you furth... read more
We want a refund of the contract we purchased with Bluegreen as soon as possible and would caution anyone from proceeding with this scam. We purchased at the Myrtle Beach sales facility in 2016 and aren't able to use this ownership unless we purchase more points... everything they tell you down to the amount of time you have sit in their presentation is deceptively advertised. After 6 hours of an overwhelming meeting and several refusals to move forward, we purchased under the promise that we were being granted a special, on... read more
Business response:
Dear Ms. ***** Thank you for taking the time to share your review! We sincerely regret to hear of your stressful purchase experience and of the difficulty you have had in booking a vacation using your Points. We would like to speak with you in greater detail regarding these issues. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking ... read more
Right now very disappointed. Have place a call to Harbor Lights to speak with the person who handled our new purchase. Been 3 days and he has yet to return my call. The mail he said I would receive in 7 days has not arrived so the information he gave us to upgrade looks to have been incorrect. Very disappointed.
Business response:
Dear Ms. ******* Thank you for taking the time to share your review! We apologize to hear of the difficulty you have had in reaching our team at Harbour Lights and for the delay in receiving information about your recent upgrade. Please know that we are happy to assist with any questions or concerns you may have! So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen accou... read more
I am 80 and the Mrs is 79 years old (shhh don't tell her I told)! We would never have imagined we would be drowning in debt during retirement because a company scammed us. We have not been able to vacation even once since this purchase last year, we have been to 3 presentations because when we planned to vacation instead we were greeted with endless calls and Bluegreen insertion of itself into our time stating we had to attend presentations. We spent an entire day of our 2-night vacations with them in mandatory meetings 6+ h... read more
Business response:
Dear Mr. Patton, Thank you for taking the time to share your review! We regret to hear of your disappointment with your ownership and of the financial strain it is causing for you during retirement. We would like to speak with you in more detail regarding these issues. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you furt... read more
We have been Bluegreen owners for almost 20 years. We've had a few "up and down" experiences but by far, the "up" experiences far outweigh the "down." Our most recent trip included "Cibola Vista Resort and Spa" in AZ and "Bluegreen Club 36" in Las Vegas. The resorts are always expertly cleaned and the grounds trimmed to perfection. Through the years we have been served efficiently and professionally - always warm and friendly. Thanks Bluegreen! Jack H.
Business response:
Dear Mr. ******** Thank you for taking the time to share your review! We are happy to know that you have enjoyed your two decades of ownership so far and that you find our resorts to be well-kept and welcoming! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your ne... read more
My experience with Bluegreen vacations has always been awesome! The resorts we have used so far are great quality, employees courteous and professional always going above and beyond to help me get the most out of my points which are not the highest amounts. I am the kind of person who ask questions and investigate to make an informed decision before booking my vacations so I guess that is one of the reasons my experience has been different from negative experiences I have read on this site. So far I have not had a bad experi... read more
Business response:
Dear Ms. ******** Thank you for taking the time to share your review! We are so very happy to hear that you are enjoying your Bluegreen ownership and that we have been able to help you explore new destinations! We are also glad to hear that our servicing is helpful and courteous, and we appreciate your insights! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associ... read more
I made a purchase with Bluegreen a few years ago and would warn against proceeding with this company unless you want to lose some serious money to a ***** I can't believe the information the salespeople withheld from us - they didn't tell me that the maintenance fees would increase and they didn't tell me that I would have to pay extra fees for almost every transaction at Bluegreen resorts. I was led to believe that we'd have access to the Myrtle Beach timeshare anytime we wanted but found that our purchase was actually loca... read more
Business response:
Dear Ms. ****** Thank you for taking the time to share your review! We are very sorry to hear of your disappointment with your ownership, and we regret to hear of any poor service that occurred during your purchase presentation. We would like to speak with you in greater detail regarding your concerns. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look... read more
If you're thinking in the back of your mind that Bluegreen has intentionally misinformed you on your purchases, your upgrades, and/or the benefits of your "ownership," then your gut feeling is right. We strongly believe that we have been lied to and lured into attending update meetings to purchase contracts that have little to no effect on our booking experiences, whatsoever. We are platinum status which is supposedly the top 2% of the company, and STILL cannot seem to get reservations where we want to go (Hawaii). What are ... read more
Business response:
Dear Ms. ******* Thank you for taking the time to share your review! We sincerely apologize to hear of your ownership concerns, including any misunderstandings regarding your Maintenance Fee billing and the difficulties you have had in booking your desired locations. We would like to speak with you in more detail regarding these issues. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated w... read more
Frequently asked questions about Bass Pro Shops
How is Bass Pro Shops rated?
Bass Pro Shops has a 4.3 star rating with 4,506 reviews.
When is Bass Pro Shops open?
Bass Pro Shops is open now. It will close at 9:00 p.m.
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