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Bass Pro Shops
- Sporting Goods
- Bolingbrook, IL
About this business
Bass Pro isn't just fishing. It is the world's leading supplier of outdoor products offers the area's largest selection of quality gear for fishing, hunting, camping, nature gifts, outdoor cooking, boating, marine and much more. Check our website for special store events.
Location details
709 N Janes Ave, Bolingbrook, IL, 60440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
When we first visited with Bluegreen, we were told that this would be an investment that would save us a great deal of money over time as the cost of family vacations and hotel lodging is continually increasing. Once we sat down with a sales representative, this became a one-time deal that we would never see again if we walked out of the door, so we made the purchase in trust of Bluegreen's word. They pitched the idea that we could offset our maintenance fees in full through the use of their credit card. Several sales repres... read more
Business response:
Dear Ms. ******** Thank you for taking the time to share your review! We regret to hear of your disappointment with your ownership, including the difficulty in traveling to the resorts you would like to visit using your Points. We are also sorry to hear of the misunderstandings regarding Bluegreen Rewards and refinancing your ownership. We would like to speak with you in more detail regarding these issues. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making ... read more
The staff is always helpful. They are extremely patient with new owners. The program has far exceeded our expectations.
Business response:
Dear Ms. ****, Thank you for taking the time to share your review! We appreciate your feedback and are happy to hear that you are receiving the support and assistance that you need as a new owner! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ... read more
Horrible experience. Lied constantly and never made anything right. Didn't even apologize for deceptive behavior.
Business response:
Dear Mr. *******, Thank you for taking the time to share your review! We are very sorry to hear about your poor experience, and we would be happy to discuss your concerns in greater detail! So that we can assist you, please send an email to *************************** referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further! ~Bluegreen Customer Care
I have been with Bluegreen for years and think this is the worst investment we have ever made. We have never been able to book using points at any resort during the periods available for our work schedules. I called them directly due to points expiring and was bounced around over the course of 2 hours on the phone. They booked us through their exchange and with an additional $1400 we were given the privilege and of staying at at a resort in FL for the same price as the posted rate on Trip Advisor... only ours also included o... read more
Business response:
Dear Ms. **********, Thank you for taking the time to share your review! We sincerely regret to hear of any dissatisfaction or disappointment you have experienced with your ownership, and for any lack of proper assistance you have received with regards to using your Vacation Points. We would like the opportunity to speak with you in order to properly address these concerns in more detail and provide resolution. So that we can assist you, please send an email to *************************** referencing your BBB review, and ma... read more
This place was awesome, fantastic people, beautiful and very comfortable rooms. Very very kid oriented just wonderful! I highly recommend this place 100%
Business response:
Dear Ms. *******, Thank you for taking the time to share your review! We are so happy to hear that you enjoyed your recent vacation with us! If we can be of any further assistance at this time, please don't hesitate to email us at ****@**********************, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further and hosting you for your next vacation! ~Bluegreen Customer Care
Blue green vacation resorts are always top notch! My biggest concerns when traveling are the cleanliness of the unit in which we stay, the overall condition of the property, the staff, location and amenities. Blue green checks all those boxes. Customer service is always helpful and the additional benefits that come with ownership are amazing!
Business response:
Dear Mr. ******* Thank you for taking the time to share your review! We are so happy to hear that you have enjoyed your vacations and overall experiences at our resorts, as well as your ownership benefits! If we can be of any further assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further and hosting you for y... read more
Stayed at Horizons on 77th in Myrtle Beach. Spacious one bedroom with partial ocean view. Very clean and staff were very friendly and helpful. Short walk to beach past one resort and no street to cross.
Business response:
Dear Ms. ********* Thank you for taking the time to share your review! We are so happy to hear that you enjoyed your vacation at Horizons at 77th! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ~Bluegreen Customer Care
This company does not know how to treat their employees. My spouse is employed by this company that bought out her previous company. No negative issues prior to Bluegreen taking over. Suddenly they have a problem with my spouse and not even documenting it properly. Stories make no sense and any feedback and truth that goes against their story is brushed off because that don't care and they are going to get their way no matter what. TERRIBLE COMPANY!
Business response:
Dear ********, Thank you for taking the time to share your review! We sincerely regret to hear that your spouse has not been treated in a more courteous and professional manner by Bluegreen Vacations Corporation. We would like the opportunity to speak with you in order to address these concerns in more detail. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include your spouse's name, phone number, email address and specific location of employmen... read more
I've been a blue green owner for nearly two years now. We have always been treated with respect and full disclosure of all fees, expenses, billing, etc. My family recently held our first Big Family Vacation (BFV) at Paradise Point, a Bluegreen entity, and enjoyed ourselves thoroughly. The facility was beautiful and well kept. I could never say enough about the wonderful staff. EVERYONE worked to answer all questions, meet all our needs, cheerfully greeted us EVERYDAY. I know there were problems during that time and they had ... read more
Business response:
Dear Mr. and Mrs. ******* Thank you for taking the time to share your review! We are thrilled to hear that you are enjoying your ownership and that we were able to provide a wonderful experience for your first Big Family Vacation! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or s... read more
Frequently asked questions about Bass Pro Shops
How is Bass Pro Shops rated?
Bass Pro Shops has a 4.3 star rating with 4,613 reviews.
When is Bass Pro Shops open?
Bass Pro Shops is closed now. It will open at 9:00 a.m.
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