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Bass Pro Shops
- Sporting Goods
- Bolingbrook, IL
About this business
Bass Pro isn't just fishing. It is the world's leading supplier of outdoor products offers the area's largest selection of quality gear for fishing, hunting, camping, nature gifts, outdoor cooking, boating, marine and much more. Check our website for special store events.
Location details
709 N Janes Ave, Bolingbrook, IL, 60440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
A wonderful company to invest your future vacations with. Enjoy staying at the many different options with our points. Bluegreen gives many options when your looking for the perfect vacation getaway.
Business response:
Dear Ms. ******** Thank you for taking the time to share your review! We are thrilled to hear that you are enjoying your vacations with us and all of the different vacation experiences we offer! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ~B... read more
This is such a sad company to have an ownership with! When we first signed up, they used our prized possession to convince us that we needed a timeshare, our son. They really seek out your weaknesses and use this against you!! They kept saying what a great opportunity it would be to provide him with extravagant vacations and how we could do so much with him if we signed up. It wasn't personable at all and you could tell that they are just out for their money! They kept saying how it would go up in value and it was a good inv... read more
Business response:
Dear Mr. and Mrs. ******** Thank you for taking the time to share your review! We are very sorry to hear of the stressful experience you have had with your ownership, and that you have not been able to use it to travel as you intended. We would be happy to speak with you in greater detail regarding these issues. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen accoun... read more
They didn't tell the truth about my refund, then said I wasn't in the system. Then couldn't explain why their email stated the wrong amount, but assured me that I would get a full refund. Then when I asked, they said they had no record of the incorrect email that was sent to me. This experience was consistent with the other reviews regarding refunds. The other reviews were horrible, and I'm glad I got out before it was too late. The customer service was HORRIBLE and unapologetic. They *** several times about my account but t... read more
Business response:
Dear Ms. B., Thank you for taking the time to share your review! We are very sorry to hear of your frustrations and any inconsistent information provided. We would be happy to speak with you further to follow up and make certain you are refunded correctly. So that we can assist you, please send an email to ***@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further!
AVOID AT ALL COSTS! I purchased a condo vacation travel package and due to family circumstances was unable to travel. I informed the representative of this who let me know that we could easily extend it for a fee. Said that she'd call me when the time came to ensure I didn't lose it. Received a call AFTER the expiration and spoke to a customer care manager who stated that they don't ever call clients prior to expiration, only afterwards to try and sell them another package. He would not go back to listen to the original call... read more
Business response:
Dear Mr. ********* Thank you for taking the time to share your review! We sincerely regret to hear of your frustrating experience with the vacation package you purchased, as well as for any incorrect information provided! So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further! ~Bluegreen Customer Care
Great place to vacation with multi-options to combine conferences and vacation close to the conference hotel - took trolley from Fountains to new Hilton; minimal walking involved. Those evenings we could enjoy lot of different food choices for dinner. Primarily stayed on east coast - looking forward to exploring others resorts mid country and West now that I'm retired. Love ocean front views at Seaglass Towers!
Business response:
Dear Ms. ******** We appreciate you taking the time to share your review! We are so pleased to hear that you are enjoying your vacations with us, and all of the vacation experiences we offer! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ~Blue... read more
We've been owners for about 16 years and it's been a fantastic investment for us as an alternative to owning a cabin. We love the flexibility of points vs. fixed weeks. We've been to about half the resorts, including Hawaii and Aruba. We purchased this with retirement in mind and upgraded periodically to reach Platinum status, at which time we added our 4 kids to the deed so they will inherit it without all the cost and hassle of acquiring it. They have all enjoyed several vacations with and without us and we've also brought... read more
Business response:
Dear Ms. ******* We appreciate you taking the time to share your review! We are so pleased to hear that you and your family are enjoying your vacation experiences with us! We truly enjoy having you as part of the Bluegreen family! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or s... read more
Great customer service and friendly staff. They were very knowledgeable about the services and products they offer. So many places and things to do and can't wait to start exploring.
Business response:
Dear Ms. ********* We appreciate you taking the time to share your review! We are so pleased to hear that you are enjoying your vacation experiences with us! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ~Bluegreen Customer Care
Fantastic place to vacation in, everything you could possibly want & plenty to do!
Business response:
Dear Ms. ****** We thank you for you taking the time to share your review! We are thrilled to hear that you are enjoying your vacations with us! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ~Bluegreen Customer Care
Great location to visit many historical sites and to travel to Washington DC.
Business response:
Dear Ms. ******** We appreciate you taking the time to share your review! We are pleased to hear that you are enjoying your vacations with us! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ~Bluegreen Customer Care
Frequently asked questions about Bass Pro Shops
How is Bass Pro Shops rated?
Bass Pro Shops has a 4.3 star rating with 4,499 reviews.
When is Bass Pro Shops open?
Bass Pro Shops is open now. It will close at 9:00 p.m.
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