Bass Pro Shops's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Bass Pro Shops

4.3

About this business

Bass Pro isn't just fishing. It is the world's leading supplier of outdoor products offers the area's largest selection of quality gear for fishing, hunting, camping, nature gifts, outdoor cooking, boating, marine and much more. Check our website for special store events. 

Location details

709 N Janes Ave, Bolingbrook, IL, 60440, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.34,499 reviews
Select a rating
Jason C's profile image
Jason C 
5 years ago

This place is amazing, simply put. The room was very clean as well as the entire resort 

Business response:

Dear Mr. ****** Thank you for taking the time to share your review! We are happy to know that you enjoyed your recent vacation and were impressed by the cleanliness of your unit and resort! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ~Bluegr... read more

don f's profile image
don f 
5 years ago

Very happy with Bluegreen resorts! Great resorts and helpful staff at reservations center! 

Business response:

Dear Mr. ******* Thank you for taking the time to share your review! We are thrilled to know that you are enjoying our resorts and receiving helpful and friendly service from our staff! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ~Bluegreen ... read more

Patrick's profile image
Patrick 
5 years ago

We got pitched at the AZ State Fair for a 3 night trip to Vegas+a family trip for 2 days Disney+tickets to a show in Vegas with no taxes involved. The only thing we had to do was attend a 2 hour presentation in Vegas. So we took this offer. Day 1 So we show up at Bluegreen Club 36 is Las Vegas. As we're checking in, a lady is checking out. They asked her how her stay was and she responds that it wasn't that great. They ask if there was anything they could do and she just told them that she put it on the survey. We checked i... read more

Business response:

Dear Mr. ******* Thank you for taking the time to share your review! We sincerely regret to hear of your disappointment with your vacation experience and for the inconvenience caused by multiple room changes. This is certainly not the kind of vacation experience we wish for our guests! We would be happy to speak with you in greater detail about what occurred. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and ema... read more

Sherry W's profile image
Sherry W 
5 years ago

I have been a Bluegreen owner since May 2016. Since May we have tried to book a room several times at several different resorts. From day one we have been unsuccessful. We have also come to realize that unless you purchase a ton of points you will never be able to book a room as the points needed are terribly high. I can't express enough how disappointed we have become and what a waste of money this has been. They really have their sales pitch on point. They have answered all the right questions when asked but the reality is... read more

Business response:

Dear Ms. ********* Thank you for taking the time to share your review! We are very sorry to hear of the difficulty you have had in using your ownership to vacation! We would be happy to speak with you to assist with using your account and to provide any other information you need. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking w... read more

nancyheinz@att.net's profile image
nancyheinz@att.net 
5 years ago

BG vacations is the best I have come across for my times away from home. The accommodations are the best. 

Business response:

Dear Ms. ****** Thank you for taking the time to share your review! We are so happy to hear that we are providing outstanding accommodations for your travels! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ~Bluegreen Customer Care 

Terrie S's profile image
Terrie S 
5 years ago

We have been owners for 33 years and while the experience can be stressful at times, it comes down to getting to know the in's and out's of how the timeshare works and making it work for you. We have been treated well over the years by Blue Green and our vacation experiences have taken us to many wonderful resort properties. We have always been greeted by friendly and helpful individuals trying to make our stay the best it can be. You need to make sure to research everything and become comfortable with the programs offered. ... read more

Business response:

Dear ****** ****** Thank you for taking the time to share your review! We are sorry to hear that there have been some stressful experiences with your ownership, but we are glad to know that you have enjoyed your ownership and found ways to maximize your benefits to enjoy wonderful vacations! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegr... read more

Kim T's profile image
Kim T 
5 years ago

Lady doing the sales pitch wouldn't let us leave after we already did the two hours presentation. Just kept dragging it when we told her no multiple times. Told her our kids were at the Universal Studios park waiting for us because we were told only two hours max and their last text to us was that their phones were dying (then truly died) and that we were supposed to meet them at a certain spot in the park at a certain time. She wouldn't let us leave and kept leaving the table to go find things so we got up and left fours ho... read more

Business response:

Thank you for taking the time to share your review! We are very sorry to hear of this stressful experience at your recent presentation. It is our goal to provide relaxing and enjoyable vacation experiences, and we apologize that this was not the case. So that we can assist you, please send an email to ***@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further! Bluegreen Custo... read more

Don C's profile image
Don C 
5 years ago

We have enjoyed Bluegreen Vacations for the three years we have been members. We have appreciated the excellent friendly service we have received at every resort we have visited. In 2019 we stayed in resorts for 39 days. We are a retired couple enjoying pleasant and fun environments the resorts provide. Thank you Bluegreen Vacations. 

Business response:

Dear Mr. ******* Thank you for taking the time to share your review! We are thrilled to hear that you are enjoying your vacations, and that we are helping you to make wonderful memories in your retirement! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next va... read more

susan b's profile image
susan b 
5 years ago

Horrid waste of money, deception at its best. They will promise you heaven on earth and what you get is an emptied bank account, a headache trying to reserve anything, worst customer service. I have been an owner for 8 years to long. You have to see the "Concierge" to receive a parking pass and 15 to 20 minutes and multiple "no I don't want to review anything (review=a sales tactic) you might get your parking passes. If you try a kind no, they keep hounding you and holding that parking pass until you either book a "review" o... read more

Business response:

Dear Ms. ******* Thank you for taking the time to share your review! We sincerely regret to hear of your frustrations with your ownership and of any misunderstandings during your purchase meetings. We are also sorry to hear of the stressful experiences you have had while on vacation! We would be happy to speak with you in order to address these concerns. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email ad... read more

Frequently asked questions about Bass Pro Shops

How is Bass Pro Shops rated?

Bass Pro Shops has a 4.3 star rating with 4,499 reviews. 

When is Bass Pro Shops open?

Bass Pro Shops is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com