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Bass Pro Shops
- Sporting Goods
- Bolingbrook, IL
About this business
Bass Pro isn't just fishing. It is the world's leading supplier of outdoor products offers the area's largest selection of quality gear for fishing, hunting, camping, nature gifts, outdoor cooking, boating, marine and much more. Check our website for special store events.
Location details
709 N Janes Ave, Bolingbrook, IL, 60440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
We've been owners for more than 12 years. I personally have never been subjected to high-pressure salesmanship although I do know people who have. I was rather frustrated trying to book something the first couple years as I never seemed to have enough points unless I combined saved points, current points and future points. So we went up a couple levels. Since then I have had no problem booking (I am a planner and book things 11 months ahead of time if I really want them). Satisfaction is linked to understanding how to best u... read more
Business response:
Dear Tere ******* Thank you for taking the time to share your review! We are happy to know that you are now able to book the reservations you want, and that you always receive friendly and helpful service, as well as good value from your ownership! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking wit... read more
The resort was beautifully maintained, staff was very friendly and helpful, and our unit had been recently updated with new furnishings.
Business response:
Dear Mr. ******* Thank you for taking the time to share your review! We are so happy to hear that you enjoyed your recent vacation and renovated unit! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ~Bluegreen Customer Care
Bluegreen Vacation resort is one of the best places I've stayed, I am one of the vacation owners and I am glad I purchased this time share, I use it often being that I can take just 2 to 3 days at a time and not the whole week, that is very convenient for me and my family. All the resorts I stayed at was clean, family friendly and tons of fun. I would recommend bluegreens to anyone looking for a timeshare. They also have tons of other things you can do to offset the yearly maintenance fee.
Business response:
Dear Mr. ******* Thank you for taking the time to share your review! We are thrilled to hear that you are enjoying your ownership and that we are able to provide you with fun vacations that are convenient for your family's schedule! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or... read more
We are happy to look forward to years of travel with this investment. The facilities are amazing and almost makes us feel like Royalty!
Business response:
Dear Mr. ********** Thank you for taking the time to share your review! We are glad to hear that you receive the royal treatment when you travel with us, and we look forward to providing you with many years of wonderful vacation memories! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you furt... read more
We have been owners for almost 3 years and have upgraded once. Positives: The resorts we have been to have been very clean and nicely decorated. I like the website and feel it is easy to navigate. There are many locations to choose from and I am excited to explore as many as I can. Customer Service has always been courteous, friendly and helpful. Negatives: I do not want to be bothered about doing an owner review every time I go to a resort. It can be hard to book certain resorts as they fill up early. That can be very frust... read more
Business response:
Dear Ms. ******** Thank you for taking the time to share your review! We are happy to hear that you have enjoyed your vacations with us and received friendly service. We look forward to helping you explore new destinations in the future! We do apologize to hear of the negative aspects of your ownership experience. If we can be of any assistance in addressing those issues at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone num... read more
DONT DO IT! This company is a scam. The fees go up at least $200 each year and they keep adding on additional fees. Avoid this unnecessary headache. They will tell you anything to get your money. RUN!
Business response:
Dear Ms. ******* Thank you for taking the time to share your review! We sincerely regret to hear of your frustrations with your ownership and the cost of Maintenance Fees. We would be happy to speak with you in greater detail to address any concerns that you have. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further! ... read more
Great resorts and excellent owners trip. Always treated with respect and friendliness.
Business response:
Dear Mr. ******* Thank you for taking the time to share your review! We are happy to know that you enjoy your vacations with us and are treated in a friendly and courteous way by our resort teams. If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ... read more
I have been a Bluegreen owner for many years and have enjoyed it very much. We have always had a great experience and never had a problem that was not taken care of immediately and they were just small things. We have been to many different resorts including Hawaii. We just upgraded to Gold on our last visit and cannot wait to take advantage of the new benefits. We love our Bluegreen. My late husband and I bought the first points and since his death I have remarried and my new husband says he has never stayed in places as ni... read more
Business response:
Dear Mrs. ******* Thank you for taking the time to share your review, and welcome to Gold ownership! We are thrilled to hear that you have always enjoyed your Bluegreen vacations and are making the most of all our resorts have to offer! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you furthe... read more
Sorry I can't give no stars. As a regretful Bluegreen Owner, I was invited to Shore Crest SC to see one of the companies exciting properties. I thought I was going to see a new or remodeled resort only to find that I was going to get another sales pitch to extract another large sum of money to enhance my already useless Bluegreen points. It is impossible to book a vacation since all times at most resorts are taken unless you can book far in advance and have the newest "top rated" status. I now needed to become an Elite owner... read more
Business response:
Dear Mr. ********* Thank you for taking the time to share your review! We are very sorry to hear of your experience during your recent sales meeting, and we regret to hear of any contradictory information provided. We would be happy to speak with you in greater detail about what occurred and answer any additional questions you may have. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated w... read more
Frequently asked questions about Bass Pro Shops
How is Bass Pro Shops rated?
Bass Pro Shops has a 4.3 star rating with 4,499 reviews.
When is Bass Pro Shops open?
Bass Pro Shops is open now. It will close at 9:00 p.m.
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