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Baptist HealthwoRx Fitness and Wellness Center
- Health & Medical
- Lexington, KY
About this business
Location details
161 Lexington Green Cir # B2, Ste B2, Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 9:00 p.m. | |
| Tue | 5:30 a.m. to 9:00 p.m. | |
| Wed | 5:30 a.m. to 9:00 p.m. | |
| Thu | 5:30 a.m. to 9:00 p.m. | |
| Fri | 5:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I had to take my 3 year old to the ER late at night. While there I was asked multiple times how I wanted to take care of my copay of $550. I wasn’t aware I had a copay that high. I had forgotten my wallet and was told I could call when I got home to pay as “they would be here all night”. Finally around 2 in the morning a I got home and had to call and pay over the phone. I called my ins company the next day and was told I didn’t have a copay of $550. When you have to take your child to the ER late at night money is the last ... read more
Business response:
Hi Amanda - I’d like to connect you with our billing team to look into this matter further. If you’d like to do that, please send your contact information to bhsocial@bhsi.com so we can reach out to you directly.
Ummm I’ve been on hold for a hour waiting on trying to get someone to help me with my severe anxiety... it seems like no one here really cares about the patients & it’s heartbreaking to see how this world has changed... don’t bother with this medical group, they are the furthest thing from helpful!
RecommendedI went to the Lymphedema clinic. They are excellent!!!
Business response:
Hi, Tammy! This is great to hear! Thank you for the feedback.
I went to the Lymphedema clinic. They are excellent!!!
Business response:
Hi, Tammy! This is great to hear! Thank you for the feedback.
Nurse Brandi on the SIPS floor is an Angel. I’ve been suffering through a botched gallbladder removal & she has helped me use the restroom, walk, & sit up. I’ve been in extreme pain & she hasn’t questioned me once or made me feel weak for being in so much pain. She really made a horrible & excruciating experience as comfortable as possible. I wasn’t able to eat or drink due to the possibility of back to back procedures & one thing I remember being adamant about was wanting a Root Beer as soon as I could drink. She went out o... read more
Business response:
Alexandra, thank you for your kind words and this wonderful review!
Most rude older heavyset white receptionist was the most rudest person ever. No privacy, here to get a covid test and there is no privacy! What happened to HIPPA, ahe made me announce to the entire waiting room what I was here for. Rude and very unprofessional!!!!!!!!!
Anything, they cut my bra and shirt in half and offered to let me leave in a paper gown! They should have to pay for my clothes back because they weren’t cheap! Told my husband he had to wait outside and then I had a seizure after telling the dumb girl I had twitching! Then one told nurses they didn’t know how I got there, I came alone. I don’t recommend sending anything here! I feel like taking legal action!
This place has gone downhill since they sold it. I just got lip from a rude staff member that I have never heard before. She is not a doctor and shouldn’t be talking to patients like this, and most definitely not during Covid. It’s employees like this that lower someone’s willingness to get a mammogram and cancer go undetected. They should handle their job with compassion. I’m done with this group.
Could not ask for better care and they were all professional and caring.
Frequently asked questions about Baptist HealthwoRx Fitness and Wellness Center
How is Baptist HealthwoRx Fitness and Wellness Center rated?
Baptist HealthwoRx Fitness and Wellness Center has a 4.8 star rating with 90 reviews.
When is Baptist HealthwoRx Fitness and Wellness Center open?
Baptist HealthwoRx Fitness and Wellness Center is open now. It will close at 9:00 p.m.
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