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Bank of England Mortgage
- Mortgage Lenders
- Little Rock, AR
About this business
Location details
5 Statehouse Plaza #500, Ste 500, Little Rock, AR, 72201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had the worst experience with the Colorado branch. We were pre approved in August, just to learn a week before we closed in December that we didn't qualify. ***** ********* was the worst about following up with deadlines and emails. We had to pay cash for the home. Six months later trying to refinance, we learn the company they hired for the appraisal appraised the home for 200 square more feet than actual. Which means we paid almost 30 K more for the home. We would not recommend this bank to anyone.
I'm filing a complaint about New England mortgage Bank. My loan officer was ********* ***** My loan was a bank statement loan. Please please don't deal with this bank , they lead you on to believe everything that they are doing to get you qualified is correct and it's not. Whenever ********* would do a mistake she would turn it around and do the blaming on me. To cover her ****. I lost all the money I put down on the house. Im a nanny and I'm single. I worked so hard for that money. And do they care ? Nop. I saved and saved ... read more
I will keep this short and not waste your time. They are terrible at communicating! Make grandiose demands! Intrude your private information. Assure you everything is great! Just to lose your house at the very last moment
Business response:
Our sincere apologies for the experience you have had. We take these reviews very seriously and want to clear up any dissatisfactions. However, I am not finding your name or email address in our system and I would like to review your loan file. Please provide the loan officer you worked with by emailing me at marketing@boemortgage.com, so I may accurately analyze the circumstances. Thank you, ****** ******
Me and my sister are buying our first house so far it has been the worst experience ever we are about to lose the house we were told to upload documents on line which I have been At the first they asked for 50 documents got that done than they change it to 70 got that done now 100 documents that not even my bank can figure out why would they needed for I had my bank calling **** he would not answer we end up hiring an counter to get it done just in case if we were missing things they end up facing the same problem no one is ... read more
Business response:
Please accept our apologies for the frustration and any miscommunication you have encountered. I spoke to the loan officer and it seems that there is missing documentation for the file that is required. I understand he is working with your accountant. It is always our goal to find the right loan program that fits our borrowers needs as long as we can provide the necessary documentation required by the governing entities. Please know that we are doing all we can to help you buy your new home.
I regret I ever applied for mortgage with Bank of England, process is slow & unclear. Rates are hidden, fees are hidden. People are rude in NY branch. It's a not good deal for regular customer.
I certainly wish I had read these reviews before I sent them my information. I actually was going through the good neighbor program and they are one of the banks that was listed. They're no one has reached out to contact me personally I think they might be bots because there has not been one personal phone call and we've been going back and forth through email. There was a quote that I was offered after they ran my credit and then a few weeks later the quote was resent was lowered and I am wondering how is that possible if y... read more
Business response:
I'm so sorry to hear that our communication has been poor. I do not see your information in our system, but would love to resolve the issue and provide answers. Please contact me at aherman@boemortgage.com.
I started working with this company on 2/11/20 to obtain a home loan. As of 8/9/20, I have yet to close on a home due to lack of communication from a so called "experienced" loan officer. Anything that this company asked me for was provided. Sadly, I lost two homes while under their company both on the weeks of closing. After being reassured that they wanted to correct the problem , I am again being told that the "THIRD" home I chose can not be purchased due to the type. I have spent almost $5,000 doing things that the loan ... read more
I have been trying to have myself removed from their spam email list for the last few years. Doesn't matter how many times I click unsubscribe their employee Scott ****** from Maple Grove MN location will not leave me alone even after he screwed up my closing.
Business response:
Hi Dylan, I wanted to reach out to you to let you know that I have personally removed your email address from our system and I apologize for any frustration we have caused. It is certainly not our intention. Thank you for bringing this to our attention and allowing me to resolve it. I hope you have a wonderful weekend and are staying safe and healthy during these unfortunate times. Again, I am so sorry for the frustration caused. Please let me know if there is anything additional I can do. Thank you, Amanda ****** Corpora... read more
I honestly have never experienced the amount of incompetence and failure to do one's job as i did working with the loan officers with this bank specifically at the Centerville Ohio location. I have been an agent for many years and the level of service that was displayed to my clients was incomprehensible. They dropped the ball on more than one occasion. I will not refer anyone to this branch of Bank of England ever again. Bank of England is not the location you want to use. the stress it caused my buyers and the other agents... read more
Business response:
Unfortunately, the borrower is having trouble providing required documentation which has delayed the closing. We are trying everything we can to help facilitate this loan to closing.
Frequently asked questions about Bank of England Mortgage
How is Bank of England Mortgage rated?
Bank of England Mortgage has a 3.6 star rating with 148 reviews.
When is Bank of England Mortgage open?
Bank of England Mortgage is closed now. It will open tomorrow at 8:00 a.m.
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