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Banfield Pet Hospital

3.8

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

2544 Crossing Cir, Traverse City, MI, 49684, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8375 reviews
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Alyssa Pryor's profile image
Alyssa Pryor 
recommend  Recommended
4 years ago

I really like Dr. O. She's very helpful. My dog has separation anxiety and despite covid and not allowing me to come with her, they accommodate her issue and make it as seemless as it can be. Dr. O is always helpful, nice, and explains anything to a point anyone can understand, not just Dr lingo. Thank you for keeping my baby healthy! 🥰 

Joe Briggs's profile image
Joe Briggs 
4 years ago

Brought dog in for extreme pain due to possible injury or digestive related issues. Screaming, nipping, when being touched. Wasnt drinking eating well. They were more concerned about his behavior while there due to being in extreme pain than the source of the pain. "He was being too difficult" After a blood test, pain med script, and a bill for over 300$, nothing was diagnosed. Still yelping and whining and barely moving after coming home with no plan of action. 

Business response:

Hi Joe - We're sorry to hear that your dog wasn't feeling well and that you were frustrated with him not being diagnosed. We would like to learn more about what happened during your visit. Please reach out to our Client Advocate Team at 877-500-2288 or email internet.inquiries@banfield.com at your convenience so we can try to address your concerns. 

Josh Jerome's profile image
Josh Jerome 
recommend  Recommended
4 years ago

Honestly I called another place first but they didn't answer and I'm really glad they didn't. I couldn't be happier with everything from start to finish Madi and Emily were more than sweet, knowledgeable and patient and the service itself is reasonably priced I was surprised I will be using them as long as I'm in the area 

Business response:

Thank you for sharing your positive feedback, Josh! We're delighted that you enjoyed your experience with Madi and Emily and will be sure to pass on your kind words to the Traverse City team. 

Ambur Hammond's profile image
Ambur Hammond 
4 years ago

This is our 10 month old kitten Wysocki. He had his first veterinarian appointment yesterday morning at 11:30 at Banfield pet hospital at Petsmart. He was just supposed to get an initial check up and vaccines. I called them at 3:00 to see if everything was okay since it seemed like he was there for a while. The girl on the phone said the vet was just working on him and they would call back 🤔 They called back around 5:30 to say we could come get him, but they couldn’t do the check up or vaccinations because he was being too ... read more

Business response:

Hi Ambur - We're sorry for your disappointment with your kitten's drop off visit and would like to get a better understanding of what happened. Please reach out to our Client Advocate Team at 877-500-2288 or email internet.inquiries@banfield.com at your convenience so we can try to address your concerns. 

Ambur Hammond's profile image
Ambur Hammond 
4 years ago
Dustin Parks's profile image
Dustin Parks 
5 years ago
Maureen Saylor's profile image
Maureen Saylor 
recommend  Recommended
6 years ago

Rocket’s new vet and her assistant were wonderful!!! 

Joni Morrison Moore's profile image
Joni Morrison Moore 
recommend  Recommended
6 years ago

Dr. Shultz was wonderful with my puppy! 

Mike Avram's profile image
Mike Avram 
6 years ago

You guys need to consider a back door entrance. Not very happy to discover I was working in a litter box while at your neighboring home improvement store. 

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.8 star rating with 375 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open tomorrow at 9:00 a.m. 

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