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Balise Lexus

4.8

About this business

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! 

Location details

1385 Riverdale St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.84,906 reviews
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Elizabeth Montemagni's profile image
Elizabeth Montemagni 
7 years ago

Thanks to a wonderful staff at Balise Lexus ..... Barbara, Bill and Tim !!!! A very professional place of business with the right touch of class and care from the minute I stepped in the door. I highly recommend this car dealership if you want to be treated the right way. I absolutely love my Lexus !!!! 

Lynne Etta Tingley's profile image
Lynne Etta Tingley 
7 years ago

I love my experience every time I bring my car into Balise Lexus. Joe Renzulli provides trustworthy advice on any service provided. 

Phyllis Ward's profile image
Phyllis Ward 
7 years ago

I love Balise Lexus, they take care of everything in a very efficient way. Waiting in their café is not a hardship either. This is my 3rd Lexus from Balise, they have spoiled me from ever going to a different dealership. When I leave Balise, I am secure in knowing my car had top service. Everyone that I have contact with has been professional and efficient. 

Eric Goselin's profile image
Eric Goselin 
7 years ago

Let me start with I spent 2 decades working in dealerships in sales all the way to GM. I now work for a third party who helps dealerships have better transparent processes. I am in dealerships everyday on the east coast and see good and bad. When it came time to purchase my own vehicle for my wife...we found a vehicle online at Balise Lexus drove out 56 miles from our home. Met Ed Ladika who has worked at Balise for almost 30 years. He did the most professional job of answering my wife’s crazy questions and making the buying... read more

James Papadimitriou's profile image
James Papadimitriou 
7 years ago

Fast and courteous service in handling a recall issue. Provided a loner car for my convenience. All in all, a very good experience! 

MaryAnn Dion's profile image
MaryAnn Dion 
7 years ago

Very professional, from the moment you drive in. Love the complimentary vehicle provided, and enjoy the beautiful waiting area if I choose to wait. The hand wash the end is a big plus, also! 

Kathy LaVigne Petersen's profile image
Kathy LaVigne Petersen 
7 years ago
Ann BobVi's profile image
Ann BobVi 
7 years ago

The facilities are gorgeous with delicious sandwiches, gourmet cookies and gourmet coffee. What really makes this dealership stand out are the people. They will and have bent over backwards to make their customers happy. If you are buying a lexus or having a lexus serviced do not go any where else. 

Gail Higgins's profile image
Gail Higgins 
7 years ago

Excellent service, friendly, nice environment. Joe did extra help. 

Frequently asked questions about Balise Lexus

How is Balise Lexus rated?

Balise Lexus has a 4.8 star rating with 4,906 reviews. 

When is Balise Lexus open?

Balise Lexus is closed now. It will open at 9:00 a.m. 

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