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Balise Lexus

4.8

About this business

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! 

Location details

1385 Riverdale St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.84,906 reviews
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BossMarie Soto-Perez's profile image
BossMarie Soto-Perez 
8 years ago

After month of looking for a great car I ended up in Lexus and I must say they were amazing kath Bernard was able to help me get me in a amazing red car Lexus 200 Ct . It was a great service fast they deliver me the car in no time . I'm just super happy with the process . 

Tracey Grower Egloff's profile image
Tracey Grower Egloff 
8 years ago

FINALLY got my Lexus! Ed was great, excellent customer service. Thank you Balise Lexus! 

Megan Wanczyk's profile image
Megan Wanczyk 
8 years ago

I just purchased a 2017 Lexus NX and I cannot be any happier with my purchase from Balise. Kate Bedard was wonderful from the minute we met her. She was extremely knowledgeable and resourceful and was patient with us, answered every single question we possibly had and did not make us feel pressured or obligated to buy. I highly recommend Kate! The whole process with smooth and effortless. Thank you Balise Lexus and thank you to Kate! 

Adam James's profile image
Adam James 
8 years ago

Always professional and helpful. Thank you Scott in service � 

Tom Ludwiczak's profile image
Tom Ludwiczak 
8 years ago

On my 3rd RX. Ed Ladika is part of the reason. He and the entire team at Balise Lexus are truly a class act. Never, I say again, never, has there been a sour note with anybody there. 

Ken Swanson's profile image
Ken Swanson 
8 years ago

The consummate professional is how we would describe Jim Maiolo. Our purchase of a 2017 ES was our second Lexus that Jim was the Sales Representative. He clearly understood our needs and situation and made a recommendation of a vehicle which we gladly accepted. He is a credit to the Balise organization. We would also like to thank Bill and Alisha for the completion of our sales experience. A special shoutout goes to Adam in service, for his intense followup and Paul as well for handling a difficult situation with our previou... read more

Roberto Fontanez's profile image
Roberto Fontanez 
8 years ago

I want to thank Joe Renzulli for the maintenance of my car, washing and the excellent service he gave me. 🏼 

Rebecca Devino's profile image
Rebecca Devino 
8 years ago

Today I had to bring my car to Lexus in West Springfield. It was being recalled for an airbag issue. My airbag light has been on for a looooong time and chronically stressed me out. When I sat down with my Lexus person he told me this might not fix the airbag light problem I've been having. I told them to do a test if the light didn't go out. $129 for test. When the car was finished the airbag light was off so I didn't need a test. Not only did it fix my airbag problem, they also washed it inside and out (it's spotless) and ... read more

Keith Michael Parent's profile image
Keith Michael Parent 
8 years ago

I just purchased an NX200t for my wife and Kate Bedard and Joe Renzulli helped to make it a special surprise. My wife finally got that first car with the big red bow on it this past week and she couldn't have been happier. This is our fourth Lexus and we are extremely pleased with all of the people at Balise Lexus!!! 

Frequently asked questions about Balise Lexus

How is Balise Lexus rated?

Balise Lexus has a 4.8 star rating with 4,906 reviews. 

When is Balise Lexus open?

Balise Lexus is open now. It will close at 4:00 p.m.  

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