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Balise Ford

4.5

About this business

If you're ready to hit the road behind the wheel of a brand new Ford, we invite you to visit our showroom for a test drive! Our team is proud to serve Springfield, Agawam, Holyoke and Chicopee area drivers and cannot wait to provide you with the exceptional buying experience that you deserve. The Balise Ford team looks forward to welcoming you in to our Wilbraham, MA showroom soon! Are you looking for a certified pre-owned or used Ford vehicles for sale near Springfield? Shop our large selection of used Ford trucks and SUVs ... read more

Location details

1979 Boston Rd, Wilbraham, MA, 01095, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.52,172 reviews
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Ana Camacho's profile image
Ana Camacho 
recommend  Recommended
4 years ago

“ Awesome Experience ” Balise Ford Wilbraham are fantastic to deal with. Jacob Johnson and the Sell manager they went above and beyond to find us the kind of suv that I was looking for. We are very pleased with our purchase. They are the only ones to deal with, when buying a used car. Will definitely go back. I really recommend Balise Ford Wilbraham. Thank you Jacob Johnson. 

Brandon Crespo's profile image
Brandon Crespo 
recommend  Recommended
4 years ago

I want to take some time to thank Jacob Johnson. He was great and very professional. Made it a smooth and easy transaction. Highly recommend Balise Ford!!! 

Business response:

Thanks for the feedback, Brandon. We strive to provide excellent service to our customers at Balise Ford of Wilbraham. We will pass your feedback along to Jacob and tell him to keep up the good work! We hope to see you again soon! 

Lori J. Pighetti's profile image
Lori J. Pighetti 
recommend  Recommended
4 years ago

very friendly, very fair, very easy to buy from. 

Joe Pagliaro's profile image
Joe Pagliaro 
recommend  Recommended
4 years ago

Best place to buy a car or truck in Massachusetts hands down ( probably New England). Taylor was extremely helpful in a time where a global pandemic was taking up most people’s mind sets. Her politeness and attention to detail are top of class. I have already recommended Balise Ford to my closest friends and family. 

Business response:

Thanks for the feedback, Joe. We strive to provide excellent service to our customers at Balise Ford of Wilbraham. We will pass your feedback along to Taylor and tell her to keep up the good work! We hope to see you again soon! 

Mary Collins's profile image
Mary Collins 
recommend  Recommended
4 years ago

Yes I recommend Balise Ford for service 

Kevin Mark's profile image
Kevin Mark 
5 years ago

Brought a 2008 Mustang for airbag recalls, got the car back horn wasn’t working. Replaced airbag and messed with clock spring, ford takes no accountability for messing it up and actually wanted to charge me to fix what they messed up! Second misdiagnosis! 

Kyle Upchurch's profile image
Kyle Upchurch 
5 years ago

The service center leaves a lot to be desired. I bought my truck on January 11th of this year, and just brought it down yesterday to my regular mechanic for an oil change, and they found that the ball joints that balise installed before I bought it were never greased from the start and are now shot, and one of the brake caliper bolts was never put on. brought my truck in this morning to get the ball joints replaced under the 90 day warranty and was told that there was nothing wrong with the truck and they won't do anything f... read more

Brandy Bruso's profile image
Brandy Bruso 
5 years ago

Back in February my 2013 Explorer's steering was tight and it was hard to turn the wheel. I had an appointment to get an oil change at the Quick Lube a couple days after the steering started acting up, so when I took it in, I asked them to look at it. They told me I needed a new rack & pinion, and would need an alignment so the repair would last. I walked out with a $2,000 quote! Well, I'm not a freaking fool, so today I had my husband take it to Lamoureux Ford in East Brookfield today for a second opinion. Glad I did, becau... read more

Monique Finnell's profile image
Monique Finnell 
5 years ago

started off like transaction... but was hell after they had my money.... I'm not even talking about driving it off the lot... yes i purchased a used car.. but doesn't mean i need to be treated like a 2nd class person.... never again.... 

Frequently asked questions about Balise Ford

How is Balise Ford rated?

Balise Ford has a 4.5 star rating with 2,172 reviews. 

When is Balise Ford open?

Balise Ford is closed now. It will open at 9:00 a.m. 

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