Balcones Animal Hospital Inc

alliwren 

on Citysearch

14 years ago

Not necessarily worth the wait... – Unfortunately, this business has been hurt by it's success. It usually takes days or weeks to get an appointment. There are many other vets in the area who can fit you in the same day if you have a concern about your pet. We've been to Anderson Mill Animal Clinic and Research Pet and Bird Hospital and have been happier with them. 

Paulvinny 

on Citysearch

14 years ago

Cheap but poor quality vet service. – The fees is definitely the cheapest. However, it takes about two weeks to get an appointment. So you can only rely on them for regular checkup. Don't wait that long to take your sick pet to the vet! They don't have a patient file system. All they put the patient's "information" on note cards. They can't never seem to find the right note card every time I went there and depends on me for H & P (history and physical). Last time we took a very sick cat there and he suggested to put her on a... read more

DEH1 

on Citysearch

14 years ago

Understanding – Knowing how expensive a trip to the Vet can be, I was apprehensive about calling to discuss my dog's condition. I just wanted to discuss possibilities for the condition and possibly avoid the trip to the Vet but I figured I would hear "you will have to bring the dog in to be examined". That isn't what I heard. The person who answered the phone took the time to listen to my dog's symptoms and the fact that he had the symptoms before. At no time did she say I had to bring him in. She even said I could try the a... read more

PatrickXavier 

on Citysearch

14 years ago

3 Amazing Years of Service to My 2 Vizslas – This week Dr. Woods and his staff saved the life of my dog Ike who had pancreatitis. We are so relieved and feel very blessed that we found this practice. I have been here over 10 times and never left feeling that I had been overcharged or under treated. The staff is very hard working and they make an effort to make their services affordable which is not the case in Austin proper. Dr. Woods is so generous with his time that you feel guilty. I do not think the general public unders... read more

EMB2 

on Citysearch

14 years ago

Very costly result... – Brought my cat for allergies and he was given a steroid shot... all very reasonable. Cat had a reaction 2 weeks later which I understand now can sometimes happen with cats. Obviously there was no way this could have been known. However, they should have caught this when I brought him back. They then proceeded to over hydrate him and sent him home with me when he was breathing much too hard but of course, I assumed he was ok as they sent him home with me. The next day he went into congestive heart fail... read more

yorkielover1 

on Citysearch

15 years ago

Don't take your beloved pets to this place – I was so disapointed with this vet hospital. i have been taking my Dog there for a couple of times, but the last time was my final time. It was so over booked there that they gave my Dog his shots in the waiting room, I was so pissed offf because I wasnt even able to see the vet the last two timesI was there because they over booked so bad. The girls in the front are rude and look like they have pulled an all nighter. Then the final straw was whenI asked them to fax my Dogs paper ... read more

sriddles 

on Citysearch

15 years ago

rude receptionist – called to get my dog a shot and bordatella for the weekend, and the receptionist basically told me that they were absolutely full and pretty much dismissed me altogether. I have read the other reviews, I can't even believe that girl still has a job. 

none2010 

on Citysearch

15 years ago

Rude Receptionist but great Vet and Vet techs! – I had to bring in my dog on short notice and when I entered the clinic I wasn't greeted I walked up to the front desk and the young receptionist there spoke to me in a very rude manner like I wasn't supposed to be there. I didn't feel welcome at all. I'm shocked she is able to provide terrible customer service and is still allowed to work there. I know if I spoke to customer's at my job in that way I wouldn't have a job anymore. On the other side you have the very friendly and... read more

snowgurl32 

on Citysearch

15 years ago

Horrible Receptionist – I work for a veterinary company & had to make a phone call to this clinic for some information on one of their patients. First of all, the receptionist, Laura, answered the phone without even stating who she was (I had to ask her what her name was), how she could help etc. She answered it like I was putting her out by even calling their clinic (great first impression). She was extremely short, extremely rude & not one bit concerned about how she might be able to help. I speak to veterinary clinics for... read more