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3003 E Kalamazoo St, Lansing, MI, 48912, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I'll be happy to let you know how you're doing. Your employees are running around masked up and gloved up and doing the right thing, and you, Jeff and wife, are running around doing the opposite with your customers in the store watching you. Thanks for putting your team and your customers at risk. Delicious confections by the way.
Business response:
Hi there! Jeff does not participate on our Facebook, so I would be happy to give you some of the information you’re missing. Jeff has a medical condition that prevents him from wearing a mask. He has drastically reduced his schedule of being here to avoid possibly exposing our employees. All employees are made aware upon being hired that he is not able to wear a mask and are okay with it as long as we all abide by the 6 foot social distancing rule and all other employees wear a mask. All employees, including Jeff, abide by a... read more
Best cheesecake ever! Love everything I have gotten there.
Business response:
Thank you so much! ☺️
I drove 90 minutes to get to their location and they told me they will have the cake available for me to get for my daughter‘s sweet 16 birthday. I get there and they sold part of it to someone else and I was told it was first come first serve. So now I need to find another location to get my daughter’s sweet 16 birthday that is in a couple of hours. Very disappointed
Terrible customer service AND the cakes & cupcakes were gross. Will definitely Never go there again. Wasted over $100.
Business response:
We're sorry you have a bad experience. Could you please elaberate more on what made them gross? As we'd like to make sure this isn't an issue in the future. Please feel free to personally message us with any questions or concerns.
I order a birthday cake for my sons first birthday and the cakes were dry. Plus I was told I had to have cream cheese frosting with my red velvet cake. When I did pick them up I asked again about the frosting and I was I could of had different frosting. Ugh. So over all money wasted.
Business response:
We apologize that you were unsatisfied with your cake. We do only offer our Red Velvet with cream cheese icing. Red Velvet does tend to be a dryer cake due to all the color and dry ingredients. Please feel free to direct message us so we can work something out.
I only said yes because the cupcakes were really delicious but the staff weren't very friendly nor did they greet me when I walked in.
The best! And such a selection
placed order for 8" cheese cake and 4 pecan rolls. told yesterday would be available after 2pm today to pick up. called shop today to see if ready, they did not have my order. very diappointed.
love this place, cupcakes,breads, cake anything they make is good!
Bake N Cakes has a 3.7 star rating with 511 reviews.
Bake N Cakes is open now. It will close at 6:00 p.m.
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