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Backscatter Underwater Video & Photo
- Shopping
- Monterey, CA
About this business
Location details
225 Cannery Row, Ste c, Monterey, CA, 93940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWhat an incredible person, an expert in he’s work, the best binary expert to trade with I recommend Mrs Jane Bradley to you, madam I will forever be grateful for helping me trade and manage my account, you have really changed my life with your good works, you should trade and experience financial breakthrough with one of the best binary expert. Contact her directly on her,Emai: janebradley0147@gmail.com WhatsApp : +19125040422
I ordered the Flip10 filter system with the micro lense; my dad uses this filter and his pictures came out so much better than mine. Fantastic filters!After ordering I received an email letting me know the filters were on back order but if I have an upcoming trip to email back and let them know. Less than 24 hours I got a reply from the customer service team that they expected filters in within the next couple days and would ship my filters as soon as possible. By that weeke… See more
I highly recommend dealing with them for all your camera needs. I use to own a dive shop, but I work for one now. I bought a camera and housing and love it so much we decided to open a dealership for all three of our stores. There was a digital error and it was on their end. They fixed the problem and then rushed me all my gear. Everyone makes mistakes including myself but how people deal with them is a true measure of professionalism. Big shout out To Mike L. on the East Coa… See more
Special shout out to Becca Boring, Operations Manager, at Backscatter. Leaving for Cozumel on 12/9, I really wanted the new Macro Wide 4300 Video Light to go with me. The light wasn’t due to ship until 12/7 but after communicating with Becca she said it might be possible to get it before I go. True to her word, on 12/4 the light arrived and is now packed in my gear on the way to Cozumel. Thanks Becca, you went out of your way to take care of my order.
Business response:
Glad we were able to help out!
Worst service I’ve ever experienced bought a lens in November last year and still have not received it. They can’t give me a tracking number and don’t seem interested in helping resolve the issue. Will not use them again
Business response:
Hi Robert! I'm so sorry to hear this. I'll shoot you an email now and we'll get to the bottom of this.
This is the store where you want to return for new purchases. And it's not just about the variety of equipment but customer service. The strobe I ordered had a small defect, and I asked for the replacement. They made replacement quickly and easily, keeping me up to date with the process and promptly answering all the questions I had. I will gladly return to them as they proved reliable and won't leave me in trouble.
Extremely knowledgeable and THE BEST customer service on the planet!
Extremely knowledgeable, great service. Always a very positive service. I feel like the staff are my friends!
These guys are the pros’ pros.
Frequently asked questions about Backscatter Underwater Video & Photo
How is Backscatter Underwater Video & Photo rated?
Backscatter Underwater Video & Photo has a 4.6 star rating with 292 reviews.
When is Backscatter Underwater Video & Photo open?
Backscatter Underwater Video & Photo is open now. It will close at 6:00 p.m.
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