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Bachmann Industries

4.3

About this business

Bachmann Industries are manufacturers of railroad products including acela separate sale passenger cars, carded accessories, E-Z mate couplers, E-Z tracks and accessories, miniature figures, motive power handcars, operating accessories, a miniature five and 10 store- Plasticiville, coaling stations built-ups, rolling stock, bow cars, cabooses, flat cars, gondolas, hoppers, log cars, ore cars, passenger cars, heavy weight passenger cars, reefers, stock cars, tank cars, HO scale sets, steam locomotives, water tenders, Thomas &... read more

Location details

1400 E Erie Ave, Philadelphia, PA, 19124, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 11:00 a.m.
SatClosed
SunClosed
4.3121 reviews
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Randy Oehling's profile image
Randy Oehling 
7 years ago

Thanks for taking the reigns from defunct ihc and giving us an excellent and affordable gg1. I run mine on overhead catenary and it iis an excellent performer. Please do another run of the e33 or a new e44 in pennsy paint. We want more electric freight locos! 

Anthony Glab's profile image
Anthony Glab 
7 years ago

There customer service is total trash . There rude as hell and blamed other things for the issues of THERE. Train 

Jim Bowers's profile image
Jim Bowers 
7 years ago

I mailed a money order out 2 weeks ago for a part for my 2-8-0 and I never got anything yet. 

Carson Maitland - Smith's profile image
Carson Maitland - Smith 
7 years ago
Brandy Courtier's profile image
Brandy Courtier 
7 years ago

Received the train set that I purchased for my 6 year old son today. Nothing will surpass the look on his face when hes opened the box and realized the trainset was BROKEN AND USED!!! All the pieces we're out of their packaging, the train wasn't even correctly placed in the designated areas, there was missing Wheels and broken tracks. How does your company receive returned items and NOT check them for QUALITY or DEFECTS before reselling them to Consumers? I'm beyond agitated. I will be calling your offices tomorrow for a FUL... read more

Henry Hunt's profile image
Henry Hunt 
7 years ago

So far my Amfleets, HHP-8, and Acela units run great! 

Fred Martin's profile image
Fred Martin 
7 years ago

The few pieces of Bachmann equipment I have seem to be pretty good quality but let me tell you their customer service shits! I have tried for days to contact them about getting my N scale O-6-O repaired with no success. I followed the instructions on their web site without anything working the way it was supposed too so many times that I gave up in frustration. Ebay will now get the piece of garbage to the lowest bidder. 

Jeffrey Sarment's profile image
Jeffrey Sarment 
7 years ago

I (or my grandson) will never purchase another product from this company. My grandson spent all of his money on an N gauge “starter set” at the Charlotte Expo on January 13, 2018. When we put it together we found a problem with the rerailer / power connector track section. The train uncouples and derails whenever it crosses that section and the power connector keeps falling off. I thought no big deal, I’ll just call them. Uh uh. The instructions say they take calls from 8:00 AM to 4:00 PM. I called at 8:30 and got a recordin... read more

Arturo Sanchez's profile image
Arturo Sanchez 
7 years ago

Frequently asked questions about Bachmann Industries

How is Bachmann Industries rated?

Bachmann Industries has a 4.3 star rating with 121 reviews. 

When is Bachmann Industries open?

Bachmann Industries is closed now. It will open tomorrow at 8:30 a.m. 

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