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Bachmann Industries

4.3

About this business

Bachmann Industries are manufacturers of railroad products including acela separate sale passenger cars, carded accessories, E-Z mate couplers, E-Z tracks and accessories, miniature figures, motive power handcars, operating accessories, a miniature five and 10 store- Plasticiville, coaling stations built-ups, rolling stock, bow cars, cabooses, flat cars, gondolas, hoppers, log cars, ore cars, passenger cars, heavy weight passenger cars, reefers, stock cars, tank cars, HO scale sets, steam locomotives, water tenders, Thomas &... read more

Location details

1400 E Erie Ave, Philadelphia, PA, 19124, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 11:00 a.m.
SatClosed
SunClosed
4.3121 reviews
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Vanitta Waterman Conrad's profile image
Vanitta Waterman Conrad 
recommend  Recommended
6 years ago

If you follow the instructions on their web page for service, it's just fine. I sent in a locomotive, they took care of it, and there was no charge because it was still under warranty. No problems or fuss. It gave me confidence in their products. Thanks, Bachmann. 

Terry Sarge Toenges's profile image
Terry Sarge Toenges 
recommend  Recommended
6 years ago

I liked Bachmann because of their old time 4-4-0's and rolling stack when I was doing HO. I have since moved up to On30 and I like that even better. I like the size of the On30 stuff. It's bigger than HO and smaller than regular O gauge and it runs on HO track. I like the variety of steam locos they have and the rail trucks and rail buses. As I get older, the bigger equipment is easier for me to work with because my eye sight isn't what it used to be and my fingers aren't as nimble for working with small HO parts. 

Gary Collins's profile image
Gary Collins 
recommend  Recommended
6 years ago

pretty good service in the past however, Bachmann, (nee Kader) needs to focus more on product selection and SERVICE, I have always been an advocate for C.S and that aint Colorado Southern RR..thats customer service!!! maybe it may help to get some experienced model R/R ers for some repair issues..Choo Choo Collins..THANKS!! 

Blayze Lynn Arbsland's profile image
Blayze Lynn Arbsland 
recommend  Recommended
6 years ago

I wish that Bachmann Trains made cog railway models from the 1 in Manitou Springs, Colorado. 

Steven Morris's profile image
Steven Morris 
recommend  Recommended
7 years ago

Superior quality very high craftsmanship 

Joseph Goodman's profile image
Joseph Goodman 
7 years ago

I got my first Bachman Big Hauler. It's a White Pass and Yukon set. 

Richard Parisien's profile image
Richard Parisien 
7 years ago

n scale good 

Matthew Lastrapes's profile image
Matthew Lastrapes 
7 years ago

Because trains are awesome plus I really like ho trains 

Kris Franzen's profile image
Kris Franzen 
7 years ago

Absolutely brutal customer service. Being candid, it's almost like calling the DMV when speaking to the people on the phone here. I bought an Echo Valley set for my son, and after about 6 months, the engine wires were all broken due to poor design, specifically the wires in the harness are too short and brittle. Sent the train in for repair on 12/23/2017 after calling them and setting up the RMA in advance. Received email 1/9 saying they got the train (they got it on 12/27/2017 according to USPS, but I digress, it was the ho... read more

Frequently asked questions about Bachmann Industries

How is Bachmann Industries rated?

Bachmann Industries has a 4.3 star rating with 121 reviews. 

When is Bachmann Industries open?

Bachmann Industries is closed now. It will open tomorrow at 8:30 a.m. 

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