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Azure Standard
- Manufacturing
- Dufur, OR
About this business
Established in 1987, Azure Standard sells health food products. The company s products include beans, books, baking mixes, baking products, cereals, cheese, condiments, coffee substitutes, catalogs, dried fruit, dairy products, essential oils, frozen desserts and frozen grocery. It also provides flour, garden and pet supplies, grains, groceries, health appliances, health and body care products, homeopathic products and hydrogen peroxide, herbs and spices, infant and child care products, jams, and conserves. The company s pro... read more
Location details
79709 Dufur Valley Rd, Dufur, OR, 97021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 6:00 p.m. | |
| Tue | 6:00 a.m. to 6:00 p.m. | |
| Wed | 6:00 a.m. to 6:00 p.m. | |
| Thu | 6:00 a.m. to 6:00 p.m. | |
| Fri | 6:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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We love Azure. High quality items delivered locally. We greatly appreciate their service.
Business response:
Thank you Celena. We appreciate your support.
My most recent bad experience was ordering a ‘bargain bin’ bag of animal feed barley. The bag should have contained 45 pounds but was actually about 30 pounds. Instead of paying $ .51/pound, I actually paid about $ .70/pound! I reached out via email and phone and was told I had agreed to take the bag “as is” so nothing would be done. I expected an ugly bag with some product missing but certainly not missing 1/3 of the product. Fair warning - don’t order a bargain bin item! It’s not worth the small discount. A continuing prob... read more
Business response:
Hi Sandra. Thanks for reaching out to our customer care team regarding the product loss on the bargain bin item. Bargain bin items are distressed merchandise that are sold as is. For a bag that has been torn and taped there can be some product loss, but it sounds like more loss may have occured during the delivery process. We're glad to see that our team was able to credit you for the additional loss that hadn't been included in the original bargain bin discount. Thanks again for letting us know could help.
I have ordered several times over the past couple years - I live a day away parcel service - I am normally trying to get produce. some has been excellent - some comes in very bad shape they have sent seconds when firsts are ordered and that is my complaint - right now I have most of a box of juice apples having ordered regular apples and the only way to get rid of them is put them in the garbage - they are too small and foo full of mold and worms to eats
Business response:
Hi Susan. We're sorry the apples you received were not satisfactory. We had a bumper crop this year, which does often produce a smaller sized apple. It does sound like you received #2s in error. Since we don't use infrared technology to scan the apples, we aren't able to see inside them to know if some worms made there way into them. With the thousands of boxes of apples we sell each season, we're sorry that you received a poor quality box. We are glad to see that our customer care team was able to assist you on November 5th... read more
Don't waste your time if you really need items. They will sell out last minute after your order has been placed. We have now placed three orders with them. The first went okay and only one item was out of stock out of 15, and I didn't expect it to ship. The second was notably worse with the same item going out of stock last minute after my order was placed and then two of my items not actually being shipped without being told. it was only when the driver couldn't find them was I notified, along with many other people at my d... read more
Business response:
Hi Shea. We're sorry that you've had some trouble with your first two orders. It can take a few orders cycles for new customers to get used to working with our ordering and fulfillment system. The order fulfillment system for our Truck Routes is designed in a way that allows us to offer the freshest products possible. Because we ship perishable goods, ordering a month in advance provides less stock accuracy than ordering on your designated order cut-off day. Our system is not designed to set aside products for people who ord... read more
In my experience, Azure Standard allows abusive and disrespectful behavior by their drop coordinators. Their customer service manager himself coordinates several drops and seems to identify with drop coordinators over customers. I ordered a lot from Azure Standard the past couple years, suffering disrespectful behavior by the drop coordinator in my area. She constantly communicated in such a way that customers frequently ended up waiting for 30 minutes for the truck (sitting in our cars), or she would suddenly say the truck ... read more
I have a customer for Azure for about 5 years. I like their delivery system and purity of merchandise.
Business response:
So glad you've been our customer these past 5 years -- we truly appreciate it! Thank you for posting your great recommendation.👍
Frequently asked questions about Azure Standard
How is Azure Standard rated?
Azure Standard has a 4.2 star rating with 317 reviews.
When is Azure Standard open?
Azure Standard is closed now. It will open tomorrow at 6:00 a.m.
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