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Autumn Lakes Apartments & Townhomes
- Apartments
- Mishawaka, IN
About this business
Location details
1109 Hidden Lakes Dr, Mishawaka, IN, 46544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Verified Renter Excellent move in process I needed to move in within a short time period, and they were able to help me and make sure I got a place to live when I needed. Usually moving can be very stressful, but they helped to make it a bit more manageable.
Business response:
Thanks for the review! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better!
Verified Renter Review You are doing well, but I haven't had maintenance lately
Verified Renter Not really anti-Autumn Lakes My complaint involved the recent action of the guy who supposedly uses the blower to clean up after lawn mowing. The week before last all the grass was blown up against my back door and I stepped in a “snowdrift” of grass every time I went outside. The grass also stuck to the building and I haven’t been able to clean it off. Granted my bird feeders have been hanging on borrowed time, but I suspect the recent reminder about not using them to attract goldfinches, purple finces and t... read more
Business response:
We are so sorry we did not meet your expectations. We’d love to make this situation right and provide a solution that will result in a more positive experience. We hope to hear from you soon.
Verified Renter Thank you I appreciate your prompt attention to the issue. It seems to be working now. I will update you if an issue arises again. Please let me know if i am doing something wrong.
Business response:
We are so appreciative of your review and you taking the time to share it with us. Our goal is to supply customers with the highest quality experiences. We hope you have a great day!
Verified Renter Job done well! The maintenance issue with our dryer was addressed promptly and the worker even came a little after regular hours to get it done! We're so appreciative!
Business response:
We are so appreciative of your review and you taking the time to share it with us. Our goal is to supply customers with the highest quality experiences. We hope you have a great day!
Verified Renter Bathroom tile was coming up. The maintenance person did an excellent job repairing the tile that was coming up in the bathroom. Thank you !
Business response:
Thanks for sharing your experience with us — we are glad it was a positive one!
Shady First, it started off good. Office staff seemed nice and helpful. The apartments are showing their age, but we loved the location. We only lived there for six months and we decided to break our lease. We had no problem paying to do that. We take accountability for what we do. Thought everything was good. We left the apartment cleaner than we even received it. We thought everything was settled. Few weeks after moving out I received a bill saying we had to pay for new carpet. I called the number and the lady said the pic... read more
Business response:
We’re truly sorry to hear about your unpleasant experience - this certainly does not reflect our standard of service. We understand your concerns about the carpet charges and fully appreciate the importance of transparency in these matters. We invite you to have a detailed discussion with us about this issue, so we can find an amicable resolution together.
Beautiful Community! I've been living at this property for about 3 months and have had a pleasant experience so far. The community is absolutely beautiful especially in the fall with the colorful trees! I haven't had any maintenance issues since the move in so I am super happy!
Nothing is Certain The apartment complex is great. Had no complaints until today. With two months left on our lease, they changed the rules regarding post-lease month-to-month payments, a big selling point for the complex in the first place. Now, rather than continuing my rate that I've paid for the past year, they expect me to resign for FIFTEEN months to retain the same rate. Sure, I could still go month-to-month as originally planned, but it will add $200 a month to my bill. It was also very classy that they announced thi... read more
Frequently asked questions about Autumn Lakes Apartments & Townhomes
How is Autumn Lakes Apartments & Townhomes rated?
Autumn Lakes Apartments & Townhomes has a 4.2 star rating with 799 reviews.
When is Autumn Lakes Apartments & Townhomes open?
Autumn Lakes Apartments & Townhomes is closed now. It will open tomorrow at 9:00 a.m.
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