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Autosport Acura of Denville
- Denville, NJ
About this business
Location details
3109 New Jersey 10, Denville, NJ, 07834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We got a letter asking us to consider turning in our leased vehicle early for a brand new car at a lower monthly rate with more of a mileage allowance. It was kind of a no brainer for us, as we would have been over in miles and welcomed saving some money on the monthly payment. MaryBeth had wonderful follow up skills and really listened to our needs.
Business response:
Thank you so much for taking the time to share your great Acura of Denville experience with other Acura shoppers here on Dealer Rater. Thank you for your kind words about Mary Beth. She is relatively new to our team and has been doing a fantastic job for us. I am glad to hear we were able to save you significant money and a new vehicle as well. I have to ask though, we strive for 5 star reviews all the time. Is there something we didn't do our could have done better to earn 5's across the board from you? We are always lookin... read more
Approx 2 weeks ago I purchased a vehicle from from Acura of Denville. It was a busy saturday afternoon and it looked liked all the sales associates were all tied up assisting other customers. One of the managers asked if I was taken care of and when I told him not yet he immediately offered his assistance rather than waiting for a sales associate to free up! Right there and then I felt comfortable and willing to deal with this dealership for the first time! Luckily I ended up dealing with the pre owned mgr, Erik D., since I ... read more
Business response:
Thank you so much for taking the time to share your great Acura of Denville experience here on Dealer Rater with other Acura shoppers. We always appreciate it when our clients become great advocates for our dealership. I am very happy to hear that you enjoyed working with Erik, our Pre-Owned Vehicle Manager. He is a great asset to our team and we're fortunate to have him. I am sure that you are enjoying the TSX, all of our CPO vehicles are meticulously prepared. I always like to hear that buying a vehicle from us being descr... read more
My Search started on Autotrader. I was looking for a used BMW. I was amazed to see that an Acura dealer had a few to choose from, actually two Acura dealers had a few. Acura of Denville had the X5 available still when I called them. I met Erik the manager and within a few minutes I took a drive with one of the sales people who explained the prep work that had been done. Car had new floor mats and they cleaned up the bumper as well as there was slight damage from the last owner. They went through the car and told me everythin... read more
Business response:
Thank you so much for taking the time to share your great experience with Acura of Denville here on Dealer Rater. I am very happy to hear you had such a great experience. You are not alone to be surprised by the great variety we have in our pre-owned inventory. We do stock quite a few high-line type vehicles such as the BMW X5. We are so glad you decided to make the trip out to work with us. Erik told me how thrilled you were to drive out of here in the X5. On behalf of the entire team at Acura of Denville, I wan to thank yo... read more
My husband and I had narrowed down our vehicles between two cars, pretty much the same vehicle at two different Acura dealers. 2009 MDX with navigation. We received great prices from both stores but the team at Denville seemed to take much more pride in the entire presentation. We were greeted by Mary Beth who had been our contact with the dealership and she quickly introduced us to Mark our sales person and with Erik the used car manager. All of them were extremely professional and courteous. What followed was easily the mo... read more
Business response:
Thank you so much for taking the time to share your great Acura of Denville experience here on Dealer Rater with other Acura shoppers. It is of great value to us when clients do so. it is always great to hear that your experience here was "the most painless car buying experience I have ever had". That is a testament to the professionalism of our staff, in particular here, Mark in Sales, Mary Beth in the BDC, Erik our Pre-Owned Manager, and Christie (the Giants fan) our Finance Director. We hope you are enjoying that MDX. Con... read more
We parked and walked around outside for a while and no one came out to greet us [perhaps we were just spoilt by the previous Acura Dealership where we were greeted almost as soon as we got out of the car]. We were then thrown a plate to take the vehicle for a ride and Vinny started spewing numbers as soon as we got back to the dealership. Bottom line, we walked away from the deal over a $675 difference on a $35,000 vehicle with 1,750 miles on it. It almost seems like we were pre-judged before we even got into the dealership.... read more
Business response:
Mr. Anthony, I am sorry that we were unable to work anything out here. I have tried to reach you and offer my assistance numerous times as well as set up a phone call or meeting. Neither of which you nor your son seem interested in doing which begs the question of your motivation for attempting to slam our business online. Unfortunately, I think you entered our dealership with your guard up for no reason. I know that you were not "thrown a plate", that would never happen at our dealership. I think it is more likely that you ... read more
This is my third Acura purchase but my first purchase at Acura of Denville. They beat two other offers I had from other dealers for a new TL Advanced. I was also given a fair price for my Silverado pickup and there were no hassles when I picked up my new vehicle. My new car salesman was Vinny Trabucca and Eric worked with me on my trade-in. Both gentleman acted in a professional manner and there were no 800 pound gorillas pressuring me to cut a deal. I love my TL Advanced and got 30 mpg on my first trip to PA yesterday, the ... read more
Business response:
Thank you so much for writing such an outstanding review of Acura of Denville and your experience with us. I could not agree more about the TL Advance. It is an incredible sedan and an absolute blast to drive. Glad to hear about the gas mileage as well. I am very happy to hear how much you enjoyed working with Erik Dimayuga our Pre-Owned Manager, and Vinny Trabucco in the Sales Dept. Both of them are great assets to our team and I appreciate you mentioning them here. On behalf of the entire team here I welcome you to the Acu... read more
I have had Acuras for over 20 years. I developed a problem with my 2003 TL and dropped it off at the dealer. I asked for a "loaner." He did not have one, after the weekend I asked again, they told me I needed three weeks notice to get a "loaner." I can understand not getting a loaner for normal maintenance, but, this was potentially a big problem. Actually it cost $5500 to fix it, so I decided to get a new car. The sales people were great, and I had to make a decision between another Acura or a Lexus. I chose the Lexus becau... read more
The service at Acura of Denville was great. Made me feel a part of the family as soon as I walked it. I would aboslutely recommend this dealership to anyone looking for an Acura in the area.
Business response:
Thank you so much for taking the time to share your great Acura of Denville experience here on Dealer Rater. You are absolutely correct, you are a part of the Acura of Denville family and our team is always here for you. I am very happy to hear that you enjoyed working with Harold Marin in our Sales Dept. He does an incredible job making his clients feel at home which is important to us and clearly important to our clients as well. I appreciate your recommendation, it is of great value to us. On behalf of our entire team, I ... read more
Pressure-free, sales environment. Sales team that is frank, and very responsive. Business-like approach. Excellent experience with the entire sales team, from the Internet sales department, to the sales person, to the manager of sales.
Business response:
Thank you so much for writing a fantastic, and incredibly accurate review of Acura of Denville and your experience with us. When I first read this review, I really appreciated the points you chose to mention. We train our team with a real focus on these points. Our approach is to be as professional as possible, it is great to hear that we lived up to our expectations with your transaction. Thank you for mentioning Mary Beth and Gregg as both of them are relatively new to our team and we are certainly thankful to have them he... read more
Frequently asked questions about Autosport Acura of Denville
How is Autosport Acura of Denville rated?
Autosport Acura of Denville has a 4.8 star rating with 3,906 reviews.
When is Autosport Acura of Denville open?
Autosport Acura of Denville is closed now. It will open tomorrow at 8:00 a.m.
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