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Auto Credit Sales Valley

3.7

About this business

Location details

10819 E Sprague Ave, Spokane Valley, WA, 99206, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.71,011 reviews
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J. T.'s profile image
J. T. 
5 years ago

Kyle is not a for the people manager he is there for a check only he don’t care if he sales parts cars to customers he don’t have very good intentions at all I called there many times still the same answer we didnt sale you parts car ok then I guess this paper I have that was left in the rig and it states parts car only on it but wow I am putting more money into than I am paying for it every other week but that ok Kyle don’t do anything at all to satisfy his customer he’s just there to collect a check since nobody want to ma... read more

Business response:

Auto Credit has done some work for this customer on this vehicle, it is a used vehicle that he purchased with 238,174 miles on it. We have copies of the Carfax and Title, this is NOT a salvage title vehicle. 

Angela D.'s profile image
Angela D. 
5 years ago

My husband and I were in need of a truck and had special circumstances financially. After seeing Auto Credit's license plate covers all over town, we decided to give them a try. When we arrived we were very apprehensive, because we know some lots prey on people with special circumstances. We needed a larger vehicle for our family, but my husband has owned his own business for less than a year and our credit score was under 600. However, we were not wanting to sell our souls for a vehicle. We arrived at the valley location wi... read more

Business response:

We thank you and your husband for the business. We strive very hard to provide a great service to all. 

Katherine R's profile image
Katherine R 
6 years ago

I am reaching out to everyone I can about the auto dealership that scammed me and dozens of others (just check out their online reviews - ********, ****, etc. and the complaints section on the BBB website for them - I know I am not alone!) I wanted a good job with benefits and a pension and good retirement plan as I don't know how much longer my disease will let me work full time (I have MS) so I work in Spokane at a company with amazing benefits while living in Coeur d'Alene. To do this I need a reliable vehicle. My sporty ... read more

John C's profile image
John C 
6 years ago

Bunch of theives, can't even keep their lies straight! I was promised a new manifold, but of course I'm hearing 30 excuses from Brad D****** their lying service manager, after I called him out he didn't even have the ***** to talk to me over the phone, he had a salesman do it for him...and I'm 21 and this "man" is probably over 40, what a ******* *****. 

Jaimee C.'s profile image
Jaimee C. 
7 years ago

I went to auto credit north hoping to get a reliable car for a decent price. They sold me a car and let me drive it off the lot with a broken motor mount and no air bags. They also sold it without having the title. A month later they called me back so they could fix the contract and would not lower the price. After they put in the airbags and fixed the motor mount they told me they would not detail the car as they promised. I should have sued when I had to deal with this. They air bag light is on after 2 months and has been ... read more

Amanda R.'s profile image
Amanda R. 
7 years ago

I will attempt to make this short I am really upset with the car I am in & what auto credit did to me. So basically I purchased my car at Auto credit about 2 years ago realized after a year something was wrong I was supposed to have a 0$ down with my trade in come to find out they added $2000 for trade to the cost & they told me to my face they made a mistake but were not willing to try to make it right when my car broke down & I had to put $1300 in repairs in the car so I have been paying $300 monthly and with the high inte... read more

Business response:

Looking at the contract and in the computer system, there were no extra costs added to the vehicle or the trade. Several repairs were done to the newly purchased vehicle prior to the sale and the customers trade in had a trade lien to be paid off. She signed and agreed to all paperwork and did purchase this vehicle in March 2016 . Mechanical issues are not the lots responsibility for the life of the loan. 

Stephanie R.'s profile image
Stephanie R. 
7 years ago

Bought an 01 Pontiac Sunfire and the engine was clearly dying. They agreed to turn the car in and get me a better car so I put down more money and got a car and haven’t even had a day a 2005 Honda Accord that once you start going up a hill it stops and the check engine light comes on something is wrong with the car the engine light goes on and then it won’t go. Twice they had to tow it to the shop in 24 hours so this is the third time now That their mechanic who is rude as extremely rude is working on my car what he calls wo... read more

Mike N.'s profile image
Mike N. 
7 years ago

This guys will waste ur time!!! Sat around for 5 hours to get told theres nothing they can do for me! 

Business response:

e are sorry you feel this way. We try very hard to help each individual anyway we can. 

J R.'s profile image
J R. 
7 years ago

We purchased a car from this dealer in 2016, We were told that the engine was replaced, 7 months later the engine broke. We had asked to purchase an extended warranty only to find out it did not make it into the 2nd set of contracts that were signed. We were not notified that the contract had changed. We were then told the finance company does not finance extended warranties. We worked with the dealer to get it fixed. We spent over $2000. to fix the car. 2 months later the engine breaks again.and will cost $3000 to fix. I re... read more

Frequently asked questions about Auto Credit Sales Valley

How is Auto Credit Sales Valley rated?

Auto Credit Sales Valley has a 3.7 star rating with 1,011 reviews. 

When is Auto Credit Sales Valley open?

Auto Credit Sales Valley is open now. It will close at 7:00 p.m.  

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