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Auto Computer Exchange
- Consumer Goods
- Davie, FL
About this business
Location details
5413 Stirling Rd, Davie, FL, 33314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
JUST STAY AWAY – These people tell you all kind of stories. I cant help you............sorry I cant do anything...........Charge different prices and change prices........PAY EXTRA AND DO BUSINESS WITH SOMEONE YOU CAN TRUST!!! The sales manager really lies!!!!
Defective parts HORRIBLE CUSTOMER CARE – These jerks sent me a defective part which happens. what happened next was the worst business practice I hace ever seen. They would not take the defective part back! After 5 phones calls and being hung up on I wrote three emails someonenamed Stepanie who told me that they didnt accept returns on computers. I wrote her back and quoted their return policy on the website. She said in that case that they would take it back but charge me 30 % re stocking fee. ON A DEFECTIVE $300.00 PART!!!... read more
look ahead..bad place here...they suck – these guys sent me 3 computers over a 2 week time and everyone had a different issue.....no start, no charge, returns and exchanges are horrible.....tons of other places out there and my first pick after these clowns was perfect...
Customer service sucks – This company has customer service that sucks. They sent a part to us that took longer than 2 days to get here. We were to go on a trip. We have a rock crawler that is a 92 Jeep. It just needs a computer. So that is what we ordered. The day before the trip we received the part. Sadly we had to leave it at home due to we were leaving without our toy. So come home and tired the new part. Still did not start. So we tried some other parts and still not starting. My best friend has a 95 Jeep that is cool a... read more
Horrible will not refund defective Part – We had a car whos engine compartment was flooded. We ordered a remanufactured computer from them. It came in and the vehicle would start. It would not idle though We called customer support and they assured us that it was tested and working and could not be adjusted it either worked or it didnt we were told. We replaced the O2 sensor, map sensor, plugs, wires, rotar, cap ect. After a cuople of days of working on it I found a different computer for it here in town, plugged it in and t... read more
absolutely the WORST customer service I have ever experience – I wish I could rate this place LESS than one star -- preferably negative stars. This is the worst company I have ever dealt with in my 25 years of ASE Master Auto technician experience. I paid extra for 2 day delivery and made sure they understood I needed it by a certain date. I received the computer 3 days after promised delivery date. They did not want to credit shipping or anything! I ordered from Gus (terrible customer service), spoke to Gee (supposedly a ma... read more
Does not honor warranty awful service – So I send these people a mildly defective ECU in very good shape and prepay. They send me an exchange that looks like it sat on a model A ford in the junk yard for 40 years. Not happy with it's appearance I figure if it works that's all that counts. I install it (because I enjoy working upside down in confined areas to take my mind off of other fun things I could be doing) Big Surprise- it doesn't work....back it goes.... another arrives and it's better, but it isn't 100% . I'm able to... read more
Terrible repair work – Placed order for 01 chrysler module took 8 days to receive didn't work called ACE they replaced the part still didn't work took another 5 days. Opened the part up looks like a 5 year old had worked on it. Called and spoke to a tech they tell me they test the part on a engine there is no way they can test only on a engine with no injector or Idle load
Excellent Service – I needed a part for my 99 Jeep and spoke with Robbie at ACE he explained exactly what part I needed. I placed the order and Robbie told me I would have it in 2 days. The part was here in 2 days the mechanic installed the module and the car runs great.
Business response:
This is a shill comment, probably an employee, check out their Better Business Bureau rating, F lots and lots of complaints. Also check to see how many ratings this person has left. Pretty unlikley that someone gets a part that is so wonderful that this is the only rating that they have ever left.
Frequently asked questions about Auto Computer Exchange
How is Auto Computer Exchange rated?
Auto Computer Exchange has a 2 star rating with 205 reviews.
When is Auto Computer Exchange open?
Auto Computer Exchange is open now. It will close at 5:30 p.m.
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