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Auffenberg of Carbondale

4.3

About this business

GM Certified Internet Dealer, GM Certified Used Vehicles 

Location details

1015 E Walnut St, Carbondale, IL, 62901, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.3508 reviews
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Michael Dennis's profile image
Michael Dennis 
recommend  Recommended
4 years ago

I recommend Auffenberg of Carbondale come visit us for all your auto sales and service needs and I heard they have the best sales crew if you see one of us on the lot we are always ready to help 😀 

Scott Miller's profile image
Scott Miller 
4 years ago

I had two issues with an extended warranty that I purchased through them and still have a problem with a vehicle. Spoke to the financial manager who I asked to have the general manager call me. Three weeks later no phone calls. Made 5 more phone calls to the finance manager and still no phone calls. Finally called the general manager and left a message. He didn’t call me back but had the finance manager call me again. He didn’t remember me from the in person conversation we had three weeks earlier. No explanations for nof re... read more

Brittany Fields's profile image
Brittany Fields 
recommend  Recommended
4 years ago

Had a great experience here! Conner was our salesman and did a wonderful job! I love my new car! 

Tim Hanke's profile image
Tim Hanke 
5 years ago

my wife and I purchased a vehicle. all of our personal information has been emailed to the wrong address of a random person out of state. they were made aware of the issue. and continue to email our very personal information to complete strangers. and now will not answer or return calls to fix this. I recommend shopping elsewhere instead of this very unprofessional dealership. 

Business response:

We are sure sorry to hear that. We will investigate this and take corrective measures as necessary. 

Mike Favors's profile image
Mike Favors 
5 years ago

anyone who leases a car to anyone old and in the early stages of dementia will not sale to me. 

Josie Collins's profile image
Josie Collins 
recommend  Recommended
5 years ago

We bought a Buick Encore from Kyle Turner here at Auffenberg and were just so thrilled with the professionalism from him and the company. He answered any and all questions we had and did his absolute best to get us a good deal and make us happy. I highly recommend both Auffenberg of Carbondale and Kyle Turner! 

PaulandEmily Schroeder's profile image
PaulandEmily Schroeder 
recommend  Recommended
5 years ago

Professional staff ready to help their customers. Couldn’t be happier with our deal, and new to us gmc pickup! Thanks to Kyle our salesman, and the finance department for going the extra step to get us the best rate possible. I will definitely return to do business in the future. Stellar dealership! 

Forrest Harvel's profile image
Forrest Harvel 
6 years ago

they do not care about costumer satisfaction at all dealership left out some very important issues that came with my car wouldn't recommend this place to anyone do your homework and don't trust them to do the right thing 

Nancy Andrade's profile image
Nancy Andrade 
recommend  Recommended
6 years ago

I previously worked here and have nothing but great things to say about this dealership they go above and beyond to make sure customer are satisfied with a price you can’t beat ! If you want a buy a car with a great a experience and walk out with a great vehicle at a great price with not just your regular salesman AUFFENBERG OF CARBONDALE IS THE PLACE ❤️ 

Frequently asked questions about Auffenberg of Carbondale

How is Auffenberg of Carbondale rated?

Auffenberg of Carbondale has a 4.3 star rating with 508 reviews. 

When is Auffenberg of Carbondale open?

Auffenberg of Carbondale is open now. It will close at 6:00 p.m.  

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