Auffenberg Ford Belleville's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Auffenberg Ford Belleville

4.3

About this business

Location details

901 S Illinois St, Belleville, IL, 62220, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.32,659 reviews
Select a rating
Della L Fleetwood's profile image
Della L Fleetwood 
recommend  Recommended
5 years ago

In one word...AWESOMENESS Jordan is absolutely the best! stayed way late to help me into my new csr!! 

Casonda McIntyre's profile image
Casonda McIntyre 
recommend  Recommended
5 years ago

Jerome West was my salesman. Awesome guy! He’s very knowledgeable, honest, and very good at what he does. I’m loving my Ford Edge. I appreciate Jerome, Sly staying late for my purchase. Great Staff! 

Jeff Marco's profile image
Jeff Marco 
5 years ago

My salesperson Jerome West was absolutely awesome on every aspect of the deal on purchasing our SUV. As far as management and ownership all they are concerned with is getting your money and moving on. Had to spend a complete extra day (overnight) because they didn’t check to see there was a recall on the 2020 Explorer I was buying. I was assured they would take care of compensating me for my lost work by management when I was called in and told I would have to stay overnight so the repairs could be done the next day. I live ... read more

Charlie Chace's profile image
Charlie Chace 
recommend  Recommended
5 years ago

Yes everyone I felt with was friendly and knowledgeable! 

Sherry Craig's profile image
Sherry Craig 
recommend  Recommended
5 years ago

Jerome West was very helpful and knowledgeable about the vehicles we were interested in and was very easygoing and engaging with our needs 

Ashley Krey's profile image
Ashley Krey 
recommend  Recommended
5 years ago

Great working with Charlie! He was able to work with another dealership in getting a truck I was interested moved over to their facility. Didn’t have any uncomfortable pressuring, which I’ve experienced elsewhere, and was willing to work with my strange hours. He was able to get me into my dream truck! Everyone else was very polite and friendly, and were ready for any questions I had about the big tech upgrade from my 2007 Edge, to the 2020 F150. 

Business response:

Thank YOU for choosing us! We can't wait to pass along the kind words! Charlie is a gem and we are so happy to have him! Congratulations on the 2020 Ford F150!!! 

Irina Polansky's profile image
Irina Polansky 
recommend  Recommended
5 years ago

Service was great. Terry was very helpful and nice. The whole experience of trying cars and finding my perfect match was surprisingly pleasant. Thanks so much 

Karen Yates Tipton's profile image
Karen Yates Tipton 
recommend  Recommended
5 years ago

Awesome people, friendly, professional and caring 

Business response:

Thank YOU for choosing us! 

Fele Pettiford's profile image
Fele Pettiford 
recommend  Recommended
5 years ago

Jason was very helpful. His customer service was superb. And he told me about getting my car cleaned around back of the building. Other employees were friendly and smiling in the lobby area. I have no complaints. 

Frequently asked questions about Auffenberg Ford Belleville

How is Auffenberg Ford Belleville rated?

Auffenberg Ford Belleville has a 4.3 star rating with 2,659 reviews. 

When is Auffenberg Ford Belleville open?

Auffenberg Ford Belleville is closed now. It will open at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com