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Associa Hawaii
- Property Management
- Kihei, HI
About this business
Location details
375 Huku Lii Place STE 207, Associa Hawaii, Kihei, HI, 96753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hoa quarterly fee was withdrawn from my account 6 days after the unit was sold to a new owner. After a month of phone calls and emails largely unanswered I am still trying to get the amount reimbursed.
Business response:
We are dedicated to our residents and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review.
Hoa quarterly fee was withdrawn from my account 6 days after the unit was sold to a new owner. After a month of phone calls and emails largely unanswered I am still trying to get the amount reimbursed.
Business response:
We are dedicated to our residents and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review.
Associa filed a lien on my house claiming I did not pay my HOA. Associa failed to notify their collection agency they changed banks. My check was sent to their former bank. I cannot get anyone at Associa to return my calls or emails. Even though I have paid I still have a lien on my house.
Business response:
We take all customer concerns extremely seriously and are sorry to hear that you have had communication issues from the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review, it does make a difference and allows us to better serve our communities and residents.
CMC is the property management company that services our community is a horrible, awful, and worst community management service provider in Aldie VA. This is a management company that takes advantage of the community in which they are supposed to take care of and are terrible to work with. No value-added service to the homeowners. We have had no representation in our community for a long time and so far, we have had 3 community managers replaced and yet no representative hired yet for our community. The Executive leadership ... read more
Business response:
We take all customer concerns extremely seriously and are sorry to hear that you have had communication issues from the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review, it does make a difference and allows us to better serve our communities and residents.
CMC is the property management company that services our community is a horrible, awful, and worst community management service provider in Aldie VA. This is a management company that takes advantage of the community in which they are supposed to take care of and are terrible to work with. No value-added service to the homeowners. We have had no representation in our community for a long time and so far, we have had 3 community managers replaced and yet no representative hired yet for our community. The Executive leadership ... read more
Business response:
We take all customer concerns extremely seriously and are sorry to hear that you have had communication issues from the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review, it does make a difference and allows us to better serve our communities and residents.
Associa filed a lien on my house claiming I did not pay my HOA. Associa failed to notify their collection agency they changed banks. My check was sent to their former bank. I cannot get anyone at Associa to return my calls or emails. Even though I have paid I still have a lien on my house.
Business response:
We take all customer concerns extremely seriously and are sorry to hear that you have had communication issues from the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review, it does make a difference and allows us to better serve our communities and residents.
Is zero stars a thing? CIse surely that's what I'm putting here after the encounter this morning I had with a lady name Roni ******* She called from associa to help me understand the back to back letters of none sense I've been receiving, she started by "Ugh I know where is this going already" I mean, How rude you can be?? And then she claimed apology and asked for a start over, after twice I had to tell her I think I won't do this with you no more and so she hung up even, very rude and disrespectful, first in 10 years ... read more
Is zero stars a thing? CIse surely that's what I'm putting here after the encounter this morning I had with a lady name Roni ******* She called from associa to help me understand the back to back letters of none sense I've been receiving, she started by "Ugh I know where is this going already" I mean, How rude you can be?? And then she claimed apology and asked for a start over, after twice I had to tell her I think I won't do this with you no more and so she hung up even, very rude and disrespectful, first in 10 years ... read more
After three formal attempts to resolve our CDD fees payment issue with Lisa ****** ************* representative in St. Johns Count, Florida we have referred Associa to the Better Business Bureau. The issue is a simple one: crediting our account for two months fees when payment was made by check. Copies of the cancelled checks were forwarded to Ms. ****** who promised three times the issue would be immediately corrected. Caveat Emptor to all considering entering a condominium association managed by Associa. A very poor ... read more
Business response:
We take all resident concerns very seriously and are sorry to hear that you have had a negative experience with our branch. A member of the team will be contacting you directly to assist in solving the complaint. We do want to thank you for sharing your experience. It does allow us to review and access our processes and better serve our communities and residents.
Frequently asked questions about Associa Hawaii
How is Associa Hawaii rated?
Associa Hawaii has a 1.5 star rating with 238 reviews.
When is Associa Hawaii open?
Associa Hawaii is closed now. It will open at 8:00 a.m.
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