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Aspen Ridge Management
- Property Management
- Provo, UT
About this business
Location details
2500 N University Ave, #155, Provo, UT, 84604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As a property and rental manager myself, I have one word of advice: Run. Find someplace else. They took over my contract in June and it's been hell. They just show up and don't give you warning. I've lost track of how many times people have just appeared in my door at 8 am. The office staff is rude. I had already paid my Junes rent to my prev landlord when they took over. They have called or emailed me asking about it six times now. Zero stars.
I agree with everyone else on this web page. I heard about the bad reputation of Aspen Ridge Management, but I decided to book with them anyways. They really are the worst management company I have ever had to deal with, and I regret my decision. I am a college graduate and they treated me like I was in middle school. I will never ever live in an apartment that they are managing. I would advise everyone to do the same.
HEARTLESS!!! This company never notified us that our lease was ending and signed somebody else on without even telling us or giving us the option to renew our lease! They said they contacted us via email, come to find out they had the WRONG email on file. We only found out because we went to pay our rent early and they called and said that rent wasn't necessary since we were being kicked out. We also had the new tenant show up on our doorstep asking for measurements inside the house! They didn't even try to call us, and had ... read more
My mom had cancer and had to get a surgery done in another state. Since there weren't any branches in that state, she opened a new account to pay for my rent. We paid for it online and rather than using the new info, we accidentally used the old info. Well, Aspenridge Management totally flipped out on us a couple months later, when we forgot to deposit a couple dollars more for a month's payment -- they wrote us a long email with commas and caps, telling us that they no longer accept payments via web from us because basicall... read more
They really do deserve 0 stars. They lost the records of my payment for last months rent which I payed over a year ago when I signed the contract! I feel like they are trying to scam me by saying I never payed! Good thing I keep a copy of all my bank statements to prove to them that I did. They are bad at keeping records and the people are rude and unhelpful. If you can rent from anyone else, ANYONE, I would do it. They are the worst.
Oh BTW, I put in my time and effort to register this account JUST to give these crappy people what they deserve. I wish there's a 0 star button. They literally make my life miserable. I lost a lot of stuff after their cleaning check (with me being absent from the apartment). Then they would NEVER even try to communicate with me. Once I was going out of town for a couple of weeks, when I came back, my apartment was empty. I called them and they said "We thought no one lived there.". No one lived there MY AS*! They could have ... read more
The people here are not worthy to be called human beings. They are worms. They deserve to be shut down!!!
Please don't rent from them. The management is a joke! No one seems to know what they are doing and then act like it's such a chore to help you. One lady told me that it will cost her too much money to help me and that I wouldn't be able to afford it anyways. What the F*ck? Who will say such a thing? If you're that angry about your job, then maybe you should quit?
Really, they deserve 0 stars. There is no hope for help from Aspen Ridge Management, LLC. They do not care for people, only their money. And they will do everything to keep it, no matter the cost to others. By signing an agreement with them, the only benefit you will ever receive... I cannot even think of one. Yes, they lease you an apartment, but they nickel and dime you for every speck of dust, and every phone call or email sent in will cost you dearly, in so much that you are left with nothing.
Frequently asked questions about Aspen Ridge Management
How is Aspen Ridge Management rated?
Aspen Ridge Management has a 1.4 star rating with 27 reviews.
When is Aspen Ridge Management open?
Aspen Ridge Management is closed now. It will open at 9:00 a.m.
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