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Aspen Ridge Management
- Property Management
- Provo, UT
About this business
Location details
2500 N University Ave, #155, Provo, UT, 84604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
USE WITH CAUTION. READ THEIR SNEAKY CONTRACT CAREFULLY. There are hidden expensive fees that they don't tell you about up front in your contract. They want you to get things signed really quick but read things carefully. I signed up to live here and then decided to sell my contract even before I moved in. They said they are going to charge me $75 for a "selling fee". Are you kidding? I asked them what that covers and they basically said the time to check someone in and make a new contract. That takes what, 15 min? Sounds lik... read more
Murphy at Aspen Ridge screwed my daughter out of a housing contract at BYU, with very unprofessional behavior. My daughter was looking for housing late in the game and was lucky to find a private room contract left for Fall. Murphy said he would hold the apartment for 24 hours. We drove an hour down to Provo to look at the unit, wanted it and asked to go to the office to sign the lease. He said no worries, we should just apply online. We drove the hour home and immediately emailed the application, and sent Murphy a text that... read more
Even though they admitted fault, they were completely unwilling to engage with tenents to find an amicable correction without engaging a third party mediator.
Bottom line, don't rent from this company if you want or NEED your deposit back. Be prepared to lose most of your deposit even in your lease is only for 10 weeks (summer term).
When we moved in, there were 176 unfinished plaster marks on the wall, 4 rips in the paint, and 25 holes. The carpets clearly had never been cleaned. Aspen Ridge disclaimed any responsibility saying they rented their property "as is" but insisted on keeping our carpet cleaning deposit. Our dishwasher was making clean dishes dirty and ARM claimed that it was functioning properly, and we should try "finishing agents." Like that will help prevent random particulates from caking on our dishes. Unbelievable. Luckily, the owner of... read more
I have never been more disgusted and outraged with a company in my life. Aspen Ridge Management is the most dishonest, incompetent, and unprofessional company that I have ever dealt with. They do not care about their tenants and intentionally exploit the college population for their own maniacal gain. While living in their unit some of my issues were: I was given the wrong key while trying to move in, was promised a curb parking pass and never received it for the entirety of the contract despite asking for it month after mon... read more
I lived in the Sycamore Apartments on Center St with my wife a couple of years ago. Our experience with ARM came up in conversation yesterday, and upon the realization that we never got to do anything about it, I figured I should at least review them anywhere I can. And so, without further adieu: Aspen Ridge Management gets one star for one reason: They are crooks. We liked our apartment; it was a great place to start out as a married couple. But, here was our experience: 1. A few months in, I was in the kitchen when I heard... read more
Horrible management company. When I moved in, my room and bathroom were a DISASTER. the kitchen was even worse. I had to deep clean for a whole day before I could even move any of my stuff in. I couldn't believe anyone lived in the filth. The fridge leaked like crazy leaving the food wet and STINKY. The dishwasher left the dishes dirtier than before they were washed. I had to ask a couple times before anyone came to help. Even then, they didn't do anything about it. When moving out, I cleaned everything perfectly knowing the... read more
Frequently asked questions about Aspen Ridge Management
How is Aspen Ridge Management rated?
Aspen Ridge Management has a 1.4 star rating with 27 reviews.
When is Aspen Ridge Management open?
Aspen Ridge Management is open now. It will close at 5:00 p.m.
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