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Aspen Dental
- Dental
- Lansing, MI
About this business
Location details
3201 E Grand River Ave, Lansing, MI, 48912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went in for a cleaning. Had a tiny cavity. The supposed dentist ended up drilling too deep, causing me to need a root canal and a crown. The margins were too big. The crown was too big. I could tell it was too big. They just kept disagreeing with me. Furthermore, my teeth are white, but the color of the crown is bright white. Its like they didnt even try to do it right. After a couple years of dealing with pain and infections, and finding a real dentist, I had to go in for a secondary root canal. Thankfully the second one ... read more
Business response:
Dear Sir or Madam:Thank you for the opportunity to respond to the complaint filed by *********************** on behalf of the Portage, MI Aspen Dental branded practice, owned and operated by Ace Dental PLLC. We will be responding to the consumer directly on this communication.The Aspen Dental network is committed to breaking down barriers to care. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive quality care. Every patient complaint is taken seriously and th... read more
10=21/21 was my first and last time using you! I am looking my itemized statement and you charged me things outside of my coverage. Fluoride.....really?! No insurance company covers this over age 15 and I was not asked if I wanted this. You charge to irrigate my mouth while cleaning it.......per quadrant?! You charge for water?!Your billing practices are shady because you put it all on one itemized statement of complete care which includes future care so you don't really see what is happening until you sit down to and try to... read more
Business response:
Dear Sir or Madam: Thank you for the opportunity to respond to the complaint filed by Chantale Oneal on behalf of the Livonia, MI Aspen Dental branded practice, owned and operated by VMLP LIV PLC. We will be responding to the consumer directly on this communication. The Aspen Dental network is committed to breaking down barriers to care. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive quality care. Every patient complaint is taken seriously and the office... read more
Frequently asked questions about Aspen Dental
How is Aspen Dental rated?
Aspen Dental has a 1.1 star rating with 38 reviews.
When is Aspen Dental open?
Aspen Dental is closed now. It will open tomorrow at 9:00 a.m.
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