Aspen Dental

Vikki J 

on BBB

a year ago

They refused to fix a tooth on a partial they adjusted and made it too small they sided with the assistant who did it without my permission they say I would have to pay for a new one . They dont care how your teeth look of if they ***** properly Dont go there! 

julie s 

on BBB

a year ago

Go anywhere else! Not Aspen Dental. 0 stars. My experience with Aspen was terrible. Went to Aspen Dental in *********, ******** to have my teeth pulled and dentures made. They talked me into implants on the bottom to snap them in. $8000 worth of work. The implants are placed incorrectly. Dentures dont fit properly and cant get Aspen to fix things. My top dentures do not fit and my bottom dentures are in a drawer. I am now seeing a real dentist. Its costing me $25,000 to fix what Aspen screwed up and do things correctly. I wo... read more

James G 

on BBB

a year ago

There should be less stars (negative stars) !! I made an appointment with Aspen Dental for X-ray/Cleaning/Evaluation in mid 2023. The appointment was confirmed and everything seemed fine until the day of the appointment. The appointment had to be cancelled and rescheduled due to equipment failure (X-ray machine). I figured, no big deal, these things happen. However, this scenario continued to play out for over a month. Finally, I made it in for X-rays and an evaluation. At that time I was told I needed a "deep cleaning" due ... read more

Tina A 

on BBB

a year ago

I would give no stars if I could I am basically appalled at the amount of disservice and unprofessionalism at the Aspen dental in ******************. I went in there on February 27 this year to have a basic cleaning done and I was basically charged for a periodontal maintenance now thats something that usually occurs when you have gum disease. I dont have gum, disease, and whats insulting about all this is that I made the appointment with the office manager, ************************* Back in October 2023 and now it seems lik... read more

LISA A 

on BBB

a year ago

OMG! Do not go to any Aspen Dental location! I have went to two different locations and got the same experience - carelessness and total lack of concern. My guess is that since the "Dr." does not have their own practice/business, he/she does not need to put forth an effort to represent Aspen Dental. Had to have a cracked tooth filled. He cut my tongue. Since I was numb, I did not notice it. But he didn't even have the nerve to tell me! The assistant walked me to the door and she told me what he did once I was outside the off... read more

Charles D 

on BBB

a year ago

Aspen is a scam and needs shut down. Went to the ******* location in September of 2023, was told I needed 13 grand of work done. Went to get a second opinion and they said Aspen Dental lied to me. I do not need half of the work they were quoting me for. Then in February of **** I get a bill for 82 dollars, my insurance covers 100 percent of what they are billing me for. My insurance covers 100 percent out of network and in network. No one will take my complaint at Aspen dental. They transfer me to their billing department wh... read more

Michelle D 

on BBB

a year ago

The ************* took advantage of my fear and lack of knowledge. I explained my anxieties, they began the procedure. I was unable to tolerate the pain, so it stopped. The Dentist was audibly angry. I had to leave with a referral and cut bleeding gums. The referral could not see me for 2weeks. Still bleeding and in pain i reached out to Aspen again. I was turned away rudely. This began on a Thursday. It was 6days latter I found an oral surgeon that could help. The partial Aspen provided has never fit. I can not afford the p... read more

Renee A 

on BBB

a year ago

I had my upper teeth pulled for denture. Finally got it done, they don't fit , made me sound like daffy duck!Was supposed to go back for 3 teeth pulled on the bottom, the day before they called and said I had to pay my co-pay of $748! I wouldn't do it. When to another dentist and paid $137.50 co-pay, now what was the difference? I took my daughter and she has ****** Delta and they tried to bill them for $4000 for something they never did to her, she just had a consultation.Aspen is ********** hungry. 

R F 

on BBB

2 years ago

Paid for new brand new pair of dentures (had 2 prior sets made) this has been the worst experience ever with them. Never got them to fit correctly, returned set. Wad banned from premises because dentist is inexperienced and am still waiting 5 months for my $2100 refund. Their guarantee is a rip off and the service has declined tremendously. No dentures and no refund. They have become fly by night establishment.I WANT MY REFUND..