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Ashley Store
- Retail
- Lynnwood, WA
About this business
Retail chain with a variety of signature home furniture, decor accessories & mattresses.
Location details
18601 Alderwood Mall Pkwy, Lynnwood, WA, 98037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Timely and clear communication all along the way! Delivery experience was great! No issues & no surprises, all good.
Business response:
Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB
. If I could, I would give Ashley a negative star rating. Recently, I purchased a sofa from Ashley in *********. When it arrived, it was too large for my room. Right after the delivery, I was contacted by Ashley **************** Representative. I explained to the customer service representative that the sofa was larger than I expected. The *** stated that I had 78 hours to return the sofa. When I went to the store to resolve the issue, I received a friendly greeting, until I was told the person what I needed. She then became... read more
Business response:
Thank you for contacting Ashley Furniture *********** **** We appreciate that you have notified us regarding this consumers situation. We take these matters seriously and want to ensure the proper steps are followed so we can address the situation in a timely manner.Upon receipt of the consumers concerns, we reached out to HomeStore management. Pick-up has been scheduled for 08-08-2023. Once the items are scanned back into the warehouse, a refund will be issued to the original form of payment. It may take 1 to 2 billing cycl... read more
Don't purchase anything here. We purchased an ultra-plush ******* and **************** Brand) mattress here about 2 years ago. Last week we came in to purchase an exact replacement for our mattress. A salesperson named *** helped us and identified a mattress as the exact replacement. We purchased the mattress, and it arrived last Wednesday, only it was not ultra-plush, it was a soft. We went into the store the next day to ask to exchange it for the mattress we asked for. Sealy has a 90-day trial period)We were told they woul... read more
Business response:
Thank you for contacting Ashley Furniture *********** **** We appreciate that you have notified us regarding this consumers situation. We take these matters seriously and want to ensure the proper steps are followed so we can address the situation in a timely manner.Upon receipt of the consumers concerns, we reached out to HomeStore management. We are currently working with them to resolve this concern and apologize for the delay.Regards, Ashley Furniture *********** ****Corporate Office JD
Just Excellent Delivery And Also Good Customer Service ..It Was Actually Great From The Start
Business response:
Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB
I recently visited Ashley Furniture- *******, **, and was very pleased with the service I received. I have had pieces from Ashley Furniture in the past, and they continue to produce good quality! I highly recommend.
Business response:
Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB
Very pleasant and easy all around. The purchase experience was relaxed and easy. The delivery was quick and painless.
Business response:
Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB
It was an excellent service from start to finish. The sales personElena was so great that if I was her boss I would give her a raise cause she definitely is what customer service should be. The delivery guys were so nice and very professional. Thank you for everything Ashley furniture and I would definitely go back again.
Business response:
Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! We will let ***** and her supervisors know of your experience!! Please feel free to reach out to us if you have any questions or concerns in the future.Regards, Ashley Furniture *********** **** Corporate Office JD
Excellent service! Everyone I dealt with was helpful. knowledgeable and professional! Highly recommend!
Business response:
Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future.Regards, Ashley Furniture *********** **** Corporate Office JD
I've been ordering furniture from the ********* Ashley Furniture Store since ****. It's easy to get assistance in the store, non-pushy friendly employees. Quality pieces that are stylish and beautiful plus the delivery and installation of the furniture is a breeze. The delivery crew have always done a good job assembling and placing my furniture where I want it and the furnishings make my home very welcome. Definitely recommend.
Business response:
Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future.Regards, Ashley Furniture *********** **** Corporate Office JD
Frequently asked questions about Ashley Store
How is Ashley Store rated?
Ashley Store has a 4.3 star rating with 3,542 reviews.
When is Ashley Store open?
Ashley Store is open now. It will close at 9:00 p.m.
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