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Ashley Store

4.4

About this business

Location details

18601 Alderwood Mall Pkwy, Lynnwood, WA, 98037, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
4.44,196 reviews
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Amy K's profile image
Amy K 
2 years ago

Friendly staff, quit delivery with great delivery service, and we love our bedroom set! 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Russell M's profile image
Russell M 
2 years ago

Great service from start to finish. No pressure shopping and all questions answered. Delivery personnel were early, clean and very courteous. They made sure everything was great before they left. Would recommend Ashley Furniture to anyone! 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Audrey M's profile image
Audrey M 
2 years ago

Great service, from purchasing, to delivery. Delivery people were friendly and efficient. Cleaned up everything after the setup. The table we purchased was nice for the price we paid. Have purchased from them in the past and have always been happy. 

Susan Y's profile image
Susan Y 
2 years ago

Great staff, great selection. We are not pressed to make any decisions.Our sales associate did an excellent job to explain on warranties. 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Pollen M's profile image
Pollen M 
2 years ago

Timely and clear communication all along the way! Delivery experience was great! No issues & no surprises, all good. 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Rose R's profile image
Rose R 
2 years ago

. If I could, I would give Ashley a negative star rating. Recently, I purchased a sofa from Ashley in *********. When it arrived, it was too large for my room. Right after the delivery, I was contacted by Ashley **************** Representative. I explained to the customer service representative that the sofa was larger than I expected. The *** stated that I had 78 hours to return the sofa. When I went to the store to resolve the issue, I received a friendly greeting, until I was told the person what I needed. She then became... read more

Business response:

Thank you for contacting Ashley Furniture *********** **** We appreciate that you have notified us regarding this consumers situation. We take these matters seriously and want to ensure the proper steps are followed so we can address the situation in a timely manner.Upon receipt of the consumers concerns, we reached out to HomeStore management. Pick-up has been scheduled for 08-08-2023. Once the items are scanned back into the warehouse, a refund will be issued to the original form of payment. It may take 1 to 2 billing cycl... read more

Butch H's profile image
Butch H 
2 years ago

Don't purchase anything here. We purchased an ultra-plush ******* and **************** Brand) mattress here about 2 years ago. Last week we came in to purchase an exact replacement for our mattress. A salesperson named *** helped us and identified a mattress as the exact replacement. We purchased the mattress, and it arrived last Wednesday, only it was not ultra-plush, it was a soft. We went into the store the next day to ask to exchange it for the mattress we asked for. Sealy has a 90-day trial period)We were told they woul... read more

Business response:

Thank you for contacting Ashley Furniture *********** **** We appreciate that you have notified us regarding this consumers situation. We take these matters seriously and want to ensure the proper steps are followed so we can address the situation in a timely manner.Upon receipt of the consumers concerns, we reached out to HomeStore management. We are currently working with them to resolve this concern and apologize for the delay.Regards, Ashley Furniture *********** ****Corporate Office JD 

Vicky B's profile image
Vicky B 
2 years ago

Just Excellent Delivery And Also Good Customer Service ..It Was Actually Great From The Start 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

LeyAnne W's profile image
LeyAnne W 
2 years ago

I recently visited Ashley Furniture- *******, **, and was very pleased with the service I received. I have had pieces from Ashley Furniture in the past, and they continue to produce good quality! I highly recommend. 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.4 star rating with 4,196 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m. 

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