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Ashley Store

4.4

About this business

Location details

18601 Alderwood Mall Pkwy, Lynnwood, WA, 98037, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
4.44,196 reviews
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Shawna C's profile image
Shawna C 
2 years ago

Best furniture experience to date. I was worried ordering online, without ever sitting down on the couch and oversized chair I purchased, but I am SO glad I went with my gut. This couch is amazing! The chair has already been claimed as mine. The delivery team was outstanding. Treated my white couch was theirs, precautions taken to keep it white. Fantastic experience. 10/10 would recommend. 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future.Regards, Ashley Furniture *********** **** Corporate Office JD 

Jazzmine A's profile image
Jazzmine A 
2 years ago

Other than delaying my delivery by three weeks Im very happy with with my new couch. Its so beautiful, everything I wanted. 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future.Regards, Ashley Furniture *********** **** Corporate Office JD 

Sandy K S's profile image
Sandy K S 
2 years ago

Ashley Homestore Delivery Servicewas exceptional. Delivered on time. Set everything up plus cleaned up the mess, too. AND the service team was so nice & polite. What a treat! 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future.Regards, Ashley Furniture *********** **** Corporate Office JD 

John j's profile image
John j 
2 years ago

From sales to delivery the experience was amazing. Delivery team had no trouble getting my purchase upstairs and installed. 10 minutes. 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Shaira M's profile image
Shaira M 
2 years ago

Awesome experience! Helped us pick the right furnitures for our new home. Go to Ashley in ********! 

Business response:

Thank you for contacting Ashley Furniture *********** **** We appreciate that you have notified us regarding your concerns. We take these matters seriously and want to ensure all issues are resolved in a timely manner. We reached out to Homestore management regarding your concern. Regards, Ashley Furniture *********** **** Corporate Office KB 

Andrea M's profile image
Andrea M 
2 years ago

I have made multiple purchases at Ashley locations in **********, ******* and most recently *****. My most recent experience with Ashley in regard to a side table I purchased less than a year ago that basically cracked on three of 4 sides was the worst customer service I have ever encountered. As someone who has worked in the customer service industry for years, I always go out of my way to praise a jobs job well done. I am not a complainer by any means. I understand that certain circumstances are often beyond control. Howev... read more

Business response:

Thank you for contacting Ashley Furniture *********** **** We appreciate that you have notified us regarding this consumers situation. We take these matters seriously and want to ensure the proper steps are followed so we can address the situation in a timely manner.Upon receipt of the consumers concerns, we reached out to HomeStore Management. An even exchange occurred on 06-16-2023. We would like to discuss this further, please send ** an email to ****************************************************************************... read more

Lacey H's profile image
Lacey H 
2 years ago

I ordered a special table that took 4-6 weeks, it arrives, we pick it up, get it home, omstraight out if the box it was damaged! Call these guys, have a tech come out, tech says it can be fixed in shop, they come and pick up the table and inform me after they already have it in the shop! That it could take a week to fix, that's not a timely manner for something that I feed my family at EVERY night!! Also I paid for a NEW table not for a damaged on to be fixed! Let's solve the problem, order me a new table because that would ... read more

Charles A's profile image
Charles A 
2 years ago

Entire experience was first class! From being greeted at the door my first time by Miss Sarah at the **** ******store in Utah, all the way through to the delivery of my furniture! I'm writing this review from the amazing comfort of my new couch (bought the Gimma sectional!) and I couldn't be happier! Grateful to Ashley Furniture and their entire team! If you buy Furniture from anywhere else, you messed up! 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Shaun K's profile image
Shaun K 
2 years ago

Luna and Eric were amazing and easy to work with! Helped us find the right couch for our space. 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! We will let **** and **** and their supervisor know of your experience!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.4 star rating with 4,196 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m. 

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