Ashley Store's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Ashley Store

4.4

About this business

Location details

18601 Alderwood Mall Pkwy, Lynnwood, WA, 98037, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
4.44,196 reviews
Select a rating
Shannon L's profile image
Shannon L 
2 years ago

Shopping for furniture is not my favorite thing to do. That said, our sales person, Kathryn *, was very professional and an absolute delight to work with. We knew what we wanted and she was super helpful and friendly. We received our purchases within a week! Delivery was accomplished on schedule, and I loved having the ability to track their truck. Our very polite delivery team made delivery and set up look easy and were in and out before we knew it! We love our new queen sofa bed and end tables and will definitely be doing ... read more

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

David O's profile image
David O 
2 years ago

Great customer service from start to finish. Thanks for everything. 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Joel R's profile image
Joel R 
2 years ago

Not happy that this company ran my credit card plus and minus twice. My bank was also concerned. Also I didn't appreciate Ashley's changing of the delivery date. The sofa is beautiful. 

Business response:

Thank you for contacting Ashley Furniture *********** **** We appreciate that you have notified us regarding this consumers situation. We take these matters seriously and want to ensure the proper steps are followed so we can address the situation in a timely manner.Please send us an email to ************************************************************************** and include the purchaser's name, order number, and telephone number and we will be more than happy to investigate this matter,Regards, Ashley Furniture ********... read more

Anand B's profile image
Anand B 
2 years ago

I opted for white glove delivery and the experience has been very good. The team kept me informed with adequate and reasonable communication. The delivery folks provided excellent service and did their work very efficiently with no mess left Thank you for the service 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future.Regards, Ashley Furniture *********** **** Corporate Office JD 

Louise W's profile image
Louise W 
2 years ago

Quality furniture and great customer service. With so many terrible furniture sellers these days who take your money and take months to deliver anything, Ashley didn't charge me until AFTER my furniture was delivered and the 3 day return policy had ended. They also called to make sure my delivery went smoothly and to make sure I had no concerns. If you want quality furniture at a good price and great customer service and delivery, always buy at Ashley. 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future.Regards, Ashley Furniture *********** **** Corporate Office JD 

Kelly G's profile image
Kelly G 
2 years ago

The delivery team was awesome. Not only polite, but very efficient. This was a great experience and to receive a follow up call from Ashley Furniture minutes after the delivery was a bonus. Customer service was top notch. 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Nick and JoAnne C's profile image
Nick and JoAnne C 
2 years ago

Ashley Furniture purchase couldn't have been better. The text messages kept us informed. Delivery day even showed the truck coming to our house. The delivery team were wonderful. Very professional and very friendly.We really enjoyed meeting the 2 men. 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

BriAnn W's profile image
BriAnn W 
2 years ago

The delivery team was on time and very professional and polite. They put together my furniture quickly and efficiently. Very good experience overall 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Jim L's profile image
Jim L 
2 years ago

Ashely,s professional delivery team arrived early with proper notice and set up our new chairs quickly and efficiently. The lead person made sure all was working well and after the team left, I received a follow-up call from Ashley. It was a great experience! 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.4 star rating with 4,196 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com