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Ashley Store
- Retail
- Lynnwood, WA
About this business
Retail chain with a variety of signature home furniture, decor accessories & mattresses.
Location details
18601 Alderwood Mall Pkwy, Lynnwood, WA, 98037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Daniela was fantastic! She was very professional, capable and knowledgable.
Business response:
Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! We will let ******* and her supervisors know of your experience!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB
I purchased some furniture totaling around $2000 in March 2023. Over a week ago my bed broke in half. I received an email from a customer rep requesting the serial number and couple of picture. I sent her the info and i haven't heard from her. Anyway I am very disappointed with the customer service and i need my bed replaced asap. Hello, This is Tikisha with Ashley Furniture reaching out regarding Case We are sorry to hear about your damaged item. If you would please reply with photos of the tag that has the serial number an... read more
Business response:
Thank you for contacting Ashley Furniture *********** **** We appreciate that you have notified us regarding your situation. We take these matters seriously and want to ensure the proper steps are followed so we can address the situation in a timely manner. Upon receipt of your concerns, we reached out to Homestore Management. We were informed that parts were ordered. Once delivered a technician will be sent to assist with installation. We apologize for the inconvenience. Regards, Ashley Furniture *********** **** Corporate... read more
So far I am happy with the assistance I received purchasing a bed and mattress. The items are back ordered and I haven’t received them yet so I will update later. I have received good assistance so far and Elizabeth was very helpful.
Poor customer service. After paying for a 5 year protection plan. Once I reported it and they refused to fix my issue. I have never been treated like this before Why pay extra for no service?
Business response:
<p>Thank you for contacting Ashley Furniture *********** **** We appreciate that you have notified us regarding your concerns. We take these matters seriously and want to ensure all issues are resolved in a timely manner. Could you please send an email to**************************************************************************** providing a detailed description of the issue you are experiencing? </p><p>Regards, Ashley Furniture *********** **** Corporate Office KB</p>
Excellent customer service. Wide variety of products to choose from. Purchased bedroom set and dining room set at a very reasonable price
Business response:
Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB
Great products, great people. Ronald*************** was extremely helpful and friendly. I will definitely recommend Ashley people because of his great service.
Business response:
Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! We will let ***********; and his supervisors know of your experience!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB
Good experience in store, sales person led us to just what we needed and what we could afford. She made vary nice. Will contact her again, when needed. Delivery was also excellent. On time and serviced as promised
Business response:
Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB
The delivery was absolutely horrible! They scheduled a delivery time between 4-7pm on a Friday night. I tried to call their customer service number and they were answered by people that could barely speak English. They were not very helpful and couldnt reschedule or change my delivery time. I ended up missing a day of work to be present for the delivery. The delivery drivers were very nice and professional!
Business response:
Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! We apologize for the inconvenience caused by the not being able to reschedule your delivery. We understand how frustrating it can be when expectations are not met. Please feel free to reach out to us if you have any questions or concerns in the future.Regards, Ashley Furniture *********** **** Corporate Office KB
Great product and great service. Great people to deal with.
Frequently asked questions about Ashley Store
How is Ashley Store rated?
Ashley Store has a 4.3 star rating with 3,542 reviews.
When is Ashley Store open?
Ashley Store is open now. It will close at 9:00 p.m.
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