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Ashley Store
- Mattresses
- Farmingdale, NY
About this business
Retail chain with a variety of signature home furniture, decor accessories & mattresses.
Location details
1648 Broadhollow Rd, Ste D, Farmingdale, NY, 11735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Customer service is rude and horrible! Manager at Farmingdale store tells you he will call you back and never does as well as will not get on the phone or answer emails!
RecommendedThe deal of free financing for 6 years is outstanding and the quality of furniture is exquisite very happy
My bedroom is off gassing, which is letting out toxic fumes. This store could care less. I’m physically sick from the smell & they have done nothing! Do not shop here, they do not care about their customers. I’ve been sleeping on a couch for months, calling them, went to the store all to no avail. Ashley Furniture does not stand by their products or customers!
This place sucks!!! Worst customer service EVER!! My furniture was supposed to arrive yesterday. They never called with a 4 hour window. I had to call three times to get a window. It was 3-7. When 7:30 rolled around I called and again was told they would call me right back. At 9pm I got a call from the delivery people that they would be there in an hour!! 10pm delivery? I said no way. I want you to bring it tomorrow. Called today to see when I would get my furniture?? They put it back in the warehouse!!!! This place sucks!!
Noticed chair was defective a few minutes after it was delivered. Called right away and sent pictures. Since then it has been a hassle to get a call back even though I was promised a call once a week. I did not received a call from customer service in 2 weeks and called the Farmingdale, NY store and have been told a few times that they will call me back and they don't. I was told parts should be shipped to me next week since they are coming from Wisconsin, which means it takes a month to get parts to me and then schedule a t... read more
Still not a call from anyone at Ashley Furniture. Not the store nor corporate. Stay away. We are sitting on the floor for week two !!!
Frequently asked questions about Ashley Store
How is Ashley Store rated?
Ashley Store has a 4.5 star rating with 1,682 reviews.
When is Ashley Store open?
Ashley Store is closed now. It will open tomorrow at 10:00 a.m.
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