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Ashley Store

4.5

About this business

Retail chain with a variety of signature home furniture, decor accessories & mattresses. 

Location details

1648 Broadhollow Rd, Ste D, Farmingdale, NY, 11735, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.51,682 reviews
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Jen Val's profile image
Jen Val 
4 years ago

Honor refunds you are supposed to give. I was supposed to be issued a refund in August. I keep getting the run around of oh you will get it in 10 days. It is now October and still no refund. Everytime I call it’s a oh your supposed to get it, but the store who can help me won’t or they take my card say oh in 10 days and that’s has been going on for 2 months. Just give me my refund I’m supposed to get it back. I would never ever purchase anything from This store again because this is how they treat people just awful. 

Business response:

Hi Jen. Thanks so much for sharing your experience with us. Here at Ashley HomeStores we value and appreciate our customers' feedback. We truly apologize for any not responding to your concerns in a timely fashion. I sincerely ask that you give us the opportunity to it right. Please accept my sincerest apologies. At your earliest convenience please contact us @ feedback@ashleyne.com so we can assist with resolving your concerns. 

Jennifer Ro's profile image
Jennifer Ro 
4 years ago

Back in early July I had visited the Ashely Store in Farmingdale. We just got a home which we needed to FULLY furnished (living room, bedroom and dining room) We did visit your competitors but liked what you had to offer. We were only looking for the other parts of our house but landed up also purchasing our bed from you. Our bed was delivered on July 27th and not only did the delivery guys damage my BRAND NEW house but also left me with a defected bed. When they were here I said please take this bed back as it is defected, ... read more

Steven Matos's profile image
Steven Matos 
5 years ago

close down, or get a customer service manager who can fix all the problems with your furniture. 

Lyndi Catania's profile image
Lyndi Catania 
5 years ago
Melissa Scandiffio Capodicasa's profile image
Melissa Scandiffio Capodicasa 
5 years ago

I will never buy from Ashley again. I bought the platinum protection, and of course they screwed me & it's not covering the full price of a new table. the issue started in November & it's the end of February and all I am doing is fighting with the customer service. back to Raymoure & flannigan 

Lisa DeAngelo's profile image
Lisa DeAngelo 
recommend  Recommended
5 years ago

Dan was a very nice salesman. He answered all my questions and honestly. He helped me select good pieces that are affordable and that will last. I am very excited to get my new mattress as well. 

Christine Marzovilla-Bruno's profile image
Christine Marzovilla-Bruno 
5 years ago
Joey Xtralongname's profile image
Joey Xtralongname 
5 years ago
Corrine Renee Connelly's profile image
Corrine Renee Connelly 
recommend  Recommended
5 years ago

This store is also nic to walk thur 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.5 star rating with 1,682 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m. 

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