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Ashley Furniture Homestore

4.3

About this business

Retail chain with a variety of signature home furniture, decor accessories & mattresses. 

Location details

1301 W Osceola Pkwy, Kissimmee, FL, 34741, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.33,785 reviews
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Monica Logan's profile image
Monica Logan 
7 years ago

Store experience was excellent but when dining room table and chairs were delivered, 2 chairs are wobbley. 

Mireya Perez Orta's profile image
Mireya Perez Orta 
7 years ago

Eddie was really nice, and he helped us find the perfect furniture I thank him for everything we appreciate his knowledge in furniture 

Stephen Swaby's profile image
Stephen Swaby 
7 years ago

Our salesman was Eddie Lewis and he was wonderful! Very upfront about everything. I liked that he didn't follow us around the store. Rather, he let us know he'd check on us in a bit and told us where he would be. He was great to work with. After reading the reviews regarding delivery, I am certainly hoping our one item of furniture will arrive on the date given and undamaged. 

Mark Steinwachs's profile image
Mark Steinwachs 
7 years ago

I recently bought a loveseat from Ashley furniture. A couple days later I noticed that the sides were a little bit loose. I called my salesman Michael. He set up a technician to come out and the technician fixed the loveseat did a great job. I also recently bought a dinette set from the same sales person Michael. In both cases I was very happy with his helpfulness, Product knowledge and ability to get me the best price. He was not pushy at all but very accessible. I like that in the sales person. I am satisfied with the love... read more

Mike Cze's profile image
Mike Cze 
7 years ago

I had a good experience with the sales man who I talked to over there 

Isela Ferrao's profile image
Isela Ferrao 
recommend  Recommended
7 years ago

Amy is a lovely person, thanks to her knowledge we get two additional pieces that wasn’t on the list. She knows very well the method of payments. That is priceless because you don’t finish struggling with payments. She is professional and we thank you Amy for your excellent service today! Ask for Amy :) Ferrao’s Family 

Jamie Ane Eubanks's profile image
Jamie Ane Eubanks 
7 years ago

Our sales person, Michael, was amazing. Unfortunately after we paid the delivery process was (and is) less than a good experience. One of the end tables we bought came with no legs. The delivery company said someone would call us within the hour. A day later still no call. We had to track someone down to see what the solution will be. They said they would mail us the parts. Great news, a week later we got the legs. Bad news, there were no screws to put them on with. Now we can’t get anyone to care that we still have an end t... read more

Dominick Dimattina Jr.'s profile image
Dominick Dimattina Jr. 
7 years ago

This Company is a waste of time. Extremely BAD service to no service once they have your money. Delivery date & time changed twice. And the day before the delivery we received a call "sorry some of your items are not available". No one answers any calls, And your on hold forever when they do pick up and give you no answers but we'll send & email to the warehouse to find out what's wrong. This can take 2 to 4hrs for a reply. I was wondering if they send a pigeon with a message if it will get there faster. 

Bridget Cross-Gerace's profile image
Bridget Cross-Gerace 
7 years ago

Never ever order furniture from Ashley furniture the worst experience of my life. Had to change my order 3 different times because everything they had on the floor of the store was discontinued. Finally pick two new items, and they come to deliver today and only have one item. I call customer service sorry we can’t help you. The driver drove off without even delivering the one item he did have. Customer service says someone will call you back in 24-48 hours. Worst service of my life buyer beware stay far far away! 

Frequently asked questions about Ashley Furniture Homestore

How is Ashley Furniture Homestore rated?

Ashley Furniture Homestore has a 4.3 star rating with 3,785 reviews. 

When is Ashley Furniture Homestore open?

Ashley Furniture Homestore is open now. It will close at 7:00 p.m.  

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