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Ashley Furniture Homestore

4.3

About this business

Retail chain with a variety of signature home furniture, decor accessories & mattresses. 

Location details

2028 N Tomahawk Island Dr, Portland, OR, 97217, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.32,793 reviews
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Gini Jaitly Gaur's profile image
Gini Jaitly Gaur 
5 years ago

Absolutely worst brand of furniture. Do not fall into this scam. You will spend hours n hours on customer service line and they will keep on transferring you to million department’s. This brand is a joke and headache. 

James Zepeda's profile image
James Zepeda 
5 years ago

the salesman Lance at the Jantzen Beach location 

Willy Myers's profile image
Willy Myers 
5 years ago

We bought a couch sleeper sofa it lasted less than 2 years We paid $45 for a tech to come out and tell us nothing, and as soon as he left Ashley home furniture called us, the receptionist was very rude and told us that there was nothing they could do since it was not under warranty in less than 2 years For a couch we paid nearly $2000 for And there was nothing they could do even if we pay for it. Her snarkiness and fake patronizing attitude was insulting and not the level of professionalism one would expect. Poor quality, ho... read more

Gary Owens's profile image
Gary Owens 
5 years ago

I will NEVER purchase another item from this store, true customer service is horrible and they make the simple things like delivering on the date promised a joke. Absolutely horrible all the way around, and don’t let me start with the 30 min hold time for customer service. Save your money and headache!!!!!! 

Cesar Pio's profile image
Cesar Pio 
5 years ago

never buy from here they wont deliver on time. 

Elizabeth Douglass's profile image
Elizabeth Douglass 
5 years ago

still waiting for my purchase, which is paid on full. Delivery was scheduled for today. I called several times to check on it, and finally got through just before 4 pm. The person tells me that the truck didn't even run today! Nobody called or anything. I spent an entire day waiting. Now they are rescheduling and I have very few days in the near future for a repeat performance. Very disappointed and frustrated. I should have purchased locally I guess. 

Dana Newsom Selby's profile image
Dana Newsom Selby 
recommend  Recommended
5 years ago

Each a was great to work with, very knowledgeable 

Brandon Breece's profile image
Brandon Breece 
5 years ago
Linda Marie Abu-Hamid's profile image
Linda Marie Abu-Hamid 
recommend  Recommended
5 years ago

The location on Tomahawk Island Dr. has some of the best customer service! We just moved here and needed to furnish our home. They really went above and beyond to help us and let us know about deals and sales. We had an issue and they handled it with care and integrity that I have not seen in a while. 

Frequently asked questions about Ashley Furniture Homestore

How is Ashley Furniture Homestore rated?

Ashley Furniture Homestore has a 4.3 star rating with 2,793 reviews. 

When is Ashley Furniture Homestore open?

Ashley Furniture Homestore is open now. It will close at 9:00 p.m.  

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