Ashley Furniture Homestore's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Ashley Furniture Homestore

4.3

About this business

Retail chain with a variety of signature home furniture, decor accessories & mattresses. 

Location details

2028 N Tomahawk Island Dr, Portland, OR, 97217, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.32,793 reviews
Select a rating
Thompson Huynh's profile image
Thompson Huynh 
recommend  Recommended
4 years ago

The Right Place to shop the great furnitures for your lovely home - Ashley HomeStore - The Best Furniture’s Company. 

Jeffery M Bunker's profile image
Jeffery M Bunker 
4 years ago

It has been an absolute nightmare. when I purchased my couch I was told that they would not charge me until my full set was delivered because of all the delays. I purchased mine at end of July. my delivery date has been changed 5 times. That doesn't bother me as much as finding out I will have 3 different payments because I am accepting the pieces as they come, which that is not how it was communicated to me. Then they are delivering half of my couch after I asked for it not to be delivered due to finding out that I will hav... read more

Harriet Tilander's profile image
Harriet Tilander 
recommend  Recommended
4 years ago

In store customer service was great. Lance was our salesperson ; he was knowledgeable, patient and kind. We also had interactions with Miranda, the store manager after a purchase. She was equally helpful and helped resolve our dilemma. 

Leah Jorgensen's profile image
Leah Jorgensen 
4 years ago

Our purchasing experience & communication via text from Ashley was wonderful, up until delivery day. I spent time reviewing exactly the configuration we needed for our sectional - sketches & all! After waiting 6 weeks for our couch (We expected this & were told Aug 5th for a delivery date when we ordered), The delivery guys called me at 6am on the day of delivery to see when they could come. I had already received texts & emails telling us the delivery window was 8-11am. 6am is just rude! They arrive in masks to deliver our ... read more

Amy J Draper's profile image
Amy J Draper 
4 years ago

They could try by answering the phones or replying to messages or delivering mattresses when they say they will. Not happy at all. Will not do business here again. 

Cathy Schultz's profile image
Cathy Schultz 
recommend  Recommended
4 years ago

Great customer service fast and easy!! 

Mandy Lynn Engelking's profile image
Mandy Lynn Engelking 
4 years ago

customer service sucks. and also keep messing with my bank account pulled money out and put back 4 x now with no delivery of my couch.. and after waiting on the phone for over an hour the person has an attitude with me as if I am bothering them by asking what is going on. I work in customer service and this is horrible worse then Walmart 

Evelyn Campuzano Pelayo's profile image
Evelyn Campuzano Pelayo 
4 years ago

I have been trying to make a purchase for the past two weeks and no one has been able to help. the website does not work and they have the worst customer service I've spoke to Don and Corrin and two other employees on the phone everytime they say I'm sorry but we are not able to help you do a phone purchase when the website is not working. they do no ease the way for customers and since we are not face to face they do not care what so ever about the customer they have on the phone. PLEASE IF YOU HAVE ANY TROUBLE DO NOT BUY T... read more

Taurus Da Bull's profile image
Taurus Da Bull 
recommend  Recommended
5 years ago

Jantzen beach in portland,ore.i recieved the BEST service and concern form Mrs.Heather.it took me a couple months to finally place the order and she stayed patient and professional with my process..She was prepared to give me ideas and opinions on different ideas/accessories to make me feel comfortable with my final decison.The experience hasnt always been so smoove thank you to Mrs Heather and Margo? for making sure I was satisfied as well treated with professionalism through the entire process...thank you..... 

Frequently asked questions about Ashley Furniture Homestore

How is Ashley Furniture Homestore rated?

Ashley Furniture Homestore has a 4.3 star rating with 2,793 reviews. 

When is Ashley Furniture Homestore open?

Ashley Furniture Homestore is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com